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Charles Tyrwhitt Reviews

Rated
Exceptional

Charles Tyrwhitt endeavours to produce the finest menswear, with timeless style and no compromise on quality.

Service
4.8
/5
Product
4.8
/5

5

4

3

2

1

4,315

398

73

36

68

4,890

ratings over the past year

Displaying all 83,968 reviews
Trusted Customer
11 years ago
Date of purchase: 18/10/2012
We used to live in the UK and we know how good the quality of Charles Tyrwhitt shirts are. It was great to be able to buy them from the Australian site, the site was easy to use (albeit that it crashe
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Trusted Customer
11 years ago
Date of purchase: 23/10/2012
Excellent shirts but the Australian site charges significantly more than the uk site which is unfair!!
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Trusted Customer
11 years ago
Date of purchase: 24/10/2012
An excellent service with excellent products
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Trusted Customer
11 years ago
Date of purchase: 30/10/2012
customer service / web ordering easy
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Trusted Customer
11 years ago
Date of purchase: 30/10/2012
You are kidding, would be nice to receive the ties first, and if you follow my previous emails, the disappointment and disatisfaction from your so called customer service team is deplorable, up to fiv
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Charles Tyrwhitt Australia
Charles Tyrwhitt
11 years ago
Your order is on the way to you but I’m sorry to hear it hasn’t arrived yet! It’s due to be delivered by close of business on Tuesday but please do let us know if the ties haven’t arrived by then and we’ll look into this further. We didn’t make any errors on your order – one offer was redeemed on the order in question and it was requested that we apply another, which is against the terms and conditions of the offers. Nevertheless, as requested, a free tie has been despatched to you.
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Trusted Customer
11 years ago
Date of purchase: 31/10/2012
I have not yet received my order!!!!!
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Charles Tyrwhitt Australia
Charles Tyrwhitt
11 years ago
I’m sorry to hear this! Your order is due to be with you by the end of the day on Wednesday at the latest. Please feel free to contact us directly if you haven’t received anything by then and please don’t hesitate to wait until you receive an order before filling out the feedback form.
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Trusted Customer
11 years ago
Date of purchase: 29/10/2012
Still have not received my goods from the time we purchased the item. I have received an email confirming they are on their way but still am awaiting for the items
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Charles Tyrwhitt Australia
Charles Tyrwhitt
11 years ago
Your order should have arrived by the end of the day today so I do apologise if it hasn’t turned up yet! Thank you for bringing this to our attention and we’ll be in touch with you directly to discuss and resolve this.
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Trusted Customer
11 years ago
Date of purchase: 17/10/2012
Customer Service response when requesting to exchange for smaller size was excellent
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Trusted Customer
11 years ago
Date of purchase: 15/10/2012
Good prompt delivery service and the company appears to value its customers.
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Trusted Customer
11 years ago
Date of purchase: 01/11/2012
As expected, very good.
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About Charles Tyrwhitt
Charles Tyrwhitt endeavours to produce the finest menswear, with timeless style and no compromise on quality. To top this off we provide exemplary customer service, with smashing prices and a pinch of British charm thrown in for good measure. Our collection includes everything from dressed-up formal suits to casual shirts, and all the finishing touches you could need. We want every experience of purchasing with us to be a delight; and we believe so strongly in our products that we offer a full six-month guarantee.
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Cottons Centre, Cottons Lane, London, SE1 2QG, United Kingdom
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About Charles Tyrwhitt
Charles Tyrwhitt endeavours to produce the finest menswear, with timeless style and no compromise on quality. To top this off we provide exemplary customer service, with smashing prices and a pinch of British charm thrown in for good measure. Our collection includes everything from dressed-up formal suits to casual shirts, and all the finishing touches you could need. We want every experience of purchasing with us to be a delight; and we believe so strongly in our products that we offer a full six-month guarantee.