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Charles Tyrwhitt Reviews

Rated
Exceptional

Charles Tyrwhitt endeavours to produce the finest menswear, with timeless style and no compromise on quality.

Service
4.8
/5
Product
4.8
/5

5

4

3

2

1

4,315

398

73

36

68

4,890

ratings over the past year

Displaying all 83,968 reviews
Trusted Customer
11 years ago
Date of purchase: 21/10/2012
Very good service
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Trusted Customer
11 years ago
Date of purchase: 25/10/2012
Quite disappointed that you call yourself CT Australia and all the figures shown were in AUD but I was charged additional fees for the exchange rate to another unknown currency. Was only a few dollars
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Charles Tyrwhitt Australia
Charles Tyrwhitt
11 years ago
I’m very sorry to read this but the additional charge hasn’t been issued by us! We only take payment for the order value but, because we are a UK based company, some card issuers will view a purchase from us as ‘foreign’ and apply an additional charge accordingly, even though the order was placed in your local currency! Not all card issuers will apply this charge and those that do won’t apply it all of the time but it may well be worth raising your concerns with the issuer of your card and using a different one to order from us in future.
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Trusted Customer
11 years ago
Date of purchase: 29/10/2012
Very easy website to use. Liked the matching ties to shirts function. Very handy!
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Trusted Customer
11 years ago
Date of purchase: 18/10/2012
Quick and easy
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Trusted Customer
11 years ago
Date of purchase: 21/10/2012
Goods yet to arrive
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Trusted Customer
11 years ago
Date of purchase: 26/10/2012
One slight niggle would be that collar size only appears in cm where as coming fro the UK I only new my husbands collar size as 151/2 so had to delay order in order to measure and find corresponding c
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Trusted Customer
11 years ago
Date of purchase: 21/10/2012
Great service
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Trusted Customer
11 years ago
Date of purchase: 21/10/2012
We haven't received the goods as yet
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Trusted Customer
11 years ago
Date of purchase: 23/10/2012
Efficient and satisfied.
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Trusted Customer
11 years ago
Date of purchase: 24/10/2012
Delivery was too slow.
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Charles Tyrwhitt Australia
Charles Tyrwhitt
11 years ago
Your order was despatched in a timely manner so I’m very sorry if it took longer than the 10 working days we quote to arrive in Australia! Thank you for bringing this to our attention and we’ll pass on the matter accordingly to help things improve moving forwards.
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About Charles Tyrwhitt
Charles Tyrwhitt endeavours to produce the finest menswear, with timeless style and no compromise on quality. To top this off we provide exemplary customer service, with smashing prices and a pinch of British charm thrown in for good measure. Our collection includes everything from dressed-up formal suits to casual shirts, and all the finishing touches you could need. We want every experience of purchasing with us to be a delight; and we believe so strongly in our products that we offer a full six-month guarantee.
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Cottons Centre, Cottons Lane, London, SE1 2QG, United Kingdom
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About Charles Tyrwhitt
Charles Tyrwhitt endeavours to produce the finest menswear, with timeless style and no compromise on quality. To top this off we provide exemplary customer service, with smashing prices and a pinch of British charm thrown in for good measure. Our collection includes everything from dressed-up formal suits to casual shirts, and all the finishing touches you could need. We want every experience of purchasing with us to be a delight; and we believe so strongly in our products that we offer a full six-month guarantee.