Men's Charles Tyrwhitt Non-Iron Twill Dress Shirt - White Single Cuff Size Large Cotton

Thank you for your feedback, and we're sorry to hear that the shirt didn’t meet your expectations. If it's not quite right for you, you're welcome to take advantage of our 6-month return guarantee. Please feel free to return it, and we’ll be happy to assist you further.

Thank you for taking the time to review your purchase of the White Non-Iron Twill Shirt. It's a real shame that you haven't found your perfect fitting shirt with us. Our Slim Fit shirts are designed as a 'regular' fitting option - so they should be ideal for the majority of customers out there and are a great place to start if you are unsure of what you need. The Classic Fit will provide more room in the body and may allow for better ease of movement, so that could possibly be a good alternative for you. This won't move the location of the arm holes, however, which would remain in the same place as with the Slim Fit. The shirt will be longer, though, which will prevent it from coming untucked as easily. We'd love for you to give the Classic Fit a try, so please consider making a return for an exchange. Alternatively, a refund can always be sought if you feel that would not be a good option for you.

Thank you for sharing your feedback with us and we're certainly sorry you have had some trouble getting the perfect size/fit with our shirts on your initial purchase. We appreciate that order from a company from the first time, it may take a little 'trial and error' to get everything exactly as you wish it to be. We offer a 6-month guarantee period for our products and a simple, easy-to-use online return service through Rebound. It is indeed the case that altered items are non-returnable unless faulty - this is made clear when requesting such an alteration. A pop-up appears stating 'Altered garments cannot be refunded or exchanged'. In any case, I see we have allowed a return against this order and arranged replacement shirts for you in a slightly smaller size as a goodwill gesture to you as a first-time customer, which is great. Again, we understand it may take a try or two to get your ideal size/fit with our shirts, and so we'll support you with that in any way we can. We hope your new replacement shirts will fit you very well and be enjoyed.