Merchant Logo

Charles Tyrwhitt Reviews

Rated
Excellent

Charles Tyrwhitt endeavours to produce the finest menswear, with timeless style and no compromise on quality.

Service
4.6
/5
Product
4.6
/5

5

4

3

2

1

15,320

1,341

715

405

931

18,712

ratings over the past year

Displaying all 257,676 reviews
MM
Mr Darmon McClintock
18 minutes ago
Date of purchase: 02/09/2024
What Mr Darmon McClintock said about Charles Tyrwhitt:
I found your company through a mail flyer and an email 2 years ago. I ordered 2 dress shirts at first and fell in love with them. I then ordered 4 more and ordered 2 polo shirts during one of your sal
...
Read all
Product reviews

0
Share
Trusted Customer
24 minutes ago
Date of purchase: 02/09/2024
Excellent shorts as always.
Product reviews

0
Share
MR
Mr Brett Robert
Delmar, NY
1 hour ago
Date of purchase: 27/08/2024
What Mr Brett Robert said about Charles Tyrwhitt:
I was able to easily find what I needed online. No issues with sloppy technical action or glitches. The shirts are perfect size and look really nice. I really like the look.
0
Share
Trusted Customer
53 minutes ago
Date of purchase: 01/09/2024
Very nice shirt with a high quality look fir a reasonable price.
Product reviews

0
Share
Trusted Customer
1 hour ago
Date of purchase: 31/08/2024
Exceptional service. Well done.
0
Share
MN
Mario Lucio Carvalho Nascimento
New York
2 hours ago
Date of purchase: 02/09/2024
What Mario Lucio Carvalho Nascimento said about Charles Tyrwhitt:
Beautiful!
0
Share
Trusted Customer
2 hours ago
Date of purchase: 02/09/2024
Great quality. Decent price. Happy with the value.
0
Share
Trusted Customer
2 hours ago
Date of purchase: 30/08/2024
Quality service delivering when promised High quality product properly finished
0
Share
Trusted Customer
10 days ago
Date of purchase: 01/09/2024
The sales lady I had approached was rude and couldn’t care less attitude. She ignored my questions and her expressions showed contempt. I will never go back to your store in the Houston Galleria.
Merchant Logo
Martin
Charles Tyrwhitt
10 days ago
Thank you for taking the time to share your feedback with us, following a recent visit to our Houston store. Your comments have been passed directly to the Store Manager to look into further and we will provide you with an additional response shortly.
Merchant Logo
Nicholas
Charles Tyrwhitt
10 days ago
Thank you for your feedback when visiting the Houston store recently and I sincerely apologise for the experience you had in our store. That is not the service we want you to leave with, nor that we aim to provide. We do hope that you give us another try and let us show you how our customer service should be. Best wishes Sarah, Store Manager
Product reviews

0
Share
Trusted Customer
2 hours ago
Date of purchase: 02/09/2024
My only issue was that when I had to do a return, I had to pay postage. Other than that service was great
Product reviews

0
Share
About Charles Tyrwhitt
Charles Tyrwhitt endeavours to produce the finest menswear, with timeless style and no compromise on quality. To top this off we provide exemplary customer service, with smashing prices and a pinch of British charm thrown in for good measure. Our collection includes everything from dressed-up formal suits to casual shirts, and all the finishing touches you could need. We want every experience of purchasing with us to be a delight; and we believe so strongly in our products that we offer a full six-month guarantee.
Read all
Cottons Centre, Cottons Lane, London, SE1 2QG, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Charles Tyrwhitt
Charles Tyrwhitt endeavours to produce the finest menswear, with timeless style and no compromise on quality. To top this off we provide exemplary customer service, with smashing prices and a pinch of British charm thrown in for good measure. Our collection includes everything from dressed-up formal suits to casual shirts, and all the finishing touches you could need. We want every experience of purchasing with us to be a delight; and we believe so strongly in our products that we offer a full six-month guarantee.