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Charles Tyrwhitt Reviews

Rated
Excellent

Charles Tyrwhitt endeavours to produce the finest menswear, with timeless style and no compromise on quality.

Service
4.6
/5
Product
4.6
/5

5

4

3

2

1

15,230

1,328

709

402

931

18,600

ratings over the past year

Displaying all 257,429 reviews
Trusted Customer
28 minutes ago
Date of purchase: 29/08/2024
Nice shirts. Be aware, though, that their sizes run small. I order half an inch larger than my Brooks Brothers or Bean neck size.
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AV
Antonio Vigil
Goodyear
41 minutes ago
Date of purchase: 31/08/2024
What Antonio Vigil said about Charles Tyrwhitt:
Great Fitting and High Quality Shirts. Shirts Always Look Better Than Web Site Photos.
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MP
Mr Ian Pearce
Newton
33 minutes ago
Date of purchase: 20/08/2024
What Mr Ian Pearce said about Charles Tyrwhitt:
The service was proficient and delivered my news shows ahead of schedule, even though it took some time before they were ready to be shipped.
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Trusted Customer
1 hour ago
Date of purchase: 27/08/2024
Great!
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MB
Mr Joseph Boateng
Boston
42 minutes ago
Date of purchase: 27/08/2024
What Mr Joseph Boateng said about Charles Tyrwhitt:
Great customer service at the 7th ave store. The World Trade Center store was my go to but now I think 7th got me 😊
Product reviews

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MR
Mr Scott Rabschnuk
Cohasset
1 hour ago
Date of purchase: 27/08/2024
What Mr Scott Rabschnuk said about Charles Tyrwhitt:
Charles T has completely documented the customer experience from promotion to shopping to purchase, delivery and returns. This is what DTC commerce is supposed to look like.
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MS
Mr Mike Sparkman
1 hour ago
Date of purchase: 27/08/2024
What Mr Mike Sparkman said about Charles Tyrwhitt:
Shirt arrived stained with packaging damaged by carrier. I’ve been waiting now three weeks for a shirt.
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Nicholas
Charles Tyrwhitt
37 minutes ago
Thank you for your feedback and of course, this is extremely disappointing to hear. We expect the greatest care to be taken by our shipping partners and it's just as frustrating for us as it is for you that this was not the case here. Should anything such as this happen, please let us know immediately. We are here to help and will ensure a replacement is sent ASAP. We've refunded your shipping costs and a replacement shirt is on its way to you already.
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MZ
Mr David Z
New York
1 hour ago
Date of purchase: 02/09/2024
What Mr David Z said about Charles Tyrwhitt:
There was a mix up in the shipping address. And I spoke with customer service who immediately dispatched a new shirt to my proper address I couldn't be happier with the service that I received, it was
...
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MA
Mr Richard D'Alessandro
New York
1 hour ago
Date of purchase: 27/08/2024
What Mr Richard D'Alessandro said about Charles Tyrwhitt:
Professionalism and corporate etiquette.
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TS
Ted Shaker
2 hours ago
Date of purchase: 27/08/2024
What Ted Shaker said about Charles Tyrwhitt:
I wasn’t sure when my order was going to be delivered which I wish was better.
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Nicholas
Charles Tyrwhitt
34 minutes ago
Thank you for your feedback on your latest purchase with us. We apologise for any confusion over when the items will arrive. We provide customers with their expected delivery date when ordering, and this is also included on the confirmation email. In the case of an item being temporarily out of stock, we'll also provide this information to you. A further email is sent as and when each part of your order is shipped, including an arrival date as well. Thank you for your patience and we hope you are enjoying your newest shirts from us.
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About Charles Tyrwhitt
Charles Tyrwhitt endeavours to produce the finest menswear, with timeless style and no compromise on quality. To top this off we provide exemplary customer service, with smashing prices and a pinch of British charm thrown in for good measure. Our collection includes everything from dressed-up formal suits to casual shirts, and all the finishing touches you could need. We want every experience of purchasing with us to be a delight; and we believe so strongly in our products that we offer a full six-month guarantee.
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Cottons Centre, Cottons Lane, London, SE1 2QG, United Kingdom
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About Charles Tyrwhitt
Charles Tyrwhitt endeavours to produce the finest menswear, with timeless style and no compromise on quality. To top this off we provide exemplary customer service, with smashing prices and a pinch of British charm thrown in for good measure. Our collection includes everything from dressed-up formal suits to casual shirts, and all the finishing touches you could need. We want every experience of purchasing with us to be a delight; and we believe so strongly in our products that we offer a full six-month guarantee.