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Charles Tyrwhitt Reviews | Customer Service Reviews for https://www.feefo.com/reviews/ct-shirts-us | Feefo

Trusted Customer

19 hours ago

Date of purchase: 18/09/2024

I've had a crazy 24 hours and am not sure I have the gentleman's name correct but I believe it was Samson. He was EXCELLENT and a total life saver as I needed a brand new suit for a wedding on Saturda

...

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Nicholas

Charles Tyrwhitt

17 hours ago

Thank you so much for your very kind feedback on the service received at our Madison Ave. store during your recent emergency visit. We're delighted to see Samson was able to provide exactly the level of service you needed at what sounds like a very hectic time! We're proud to have such dedicated and customer-focused colleagues like Samson and the team at Madison Ave. We very much look forward to seeing you again soon!

0

Trusted Customer

19 hours ago

Date of purchase: 18/09/2024

Paul was very helpful and professional

Nicholas

Charles Tyrwhitt

17 hours ago

Thank you for your kind words on the service provided by Paul at our Washington DC store. It's truly wonderful to see such positive comments and Paul will be thrilled to have made your time with us an enjoyable one. We look forward to your next visit soon.

0

Trusted Customer

19 hours ago

Date of purchase: 18/09/2024

Expert info, friendly, attentive, quality.

Product reviews

0

Trusted Customer

19 hours ago

Date of purchase: 18/09/2024

Great service in the store. Someone had come into the store after me and hopped in front of me to get fitted. I was in a hurry, and the gentleman working managed to help us both quickly yet still thor

...

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0

ML

Mr Ben L

19 hours ago

Date of purchase: 18/09/2024

What Mr Ben L said about Charles Tyrwhitt:

Great

Product reviews

0

MS

Mr Pashko Shkreli

irvington

19 hours ago

Date of purchase: 18/09/2024

What Mr Pashko Shkreli said about Charles Tyrwhitt:

excellent

Product reviews

0

Trusted Customer

19 hours ago

Date of purchase: 01/09/2024

Customer service handled an issue quickly and professionally.

Product reviews

0

MU

Mr Patrick Urich

Peoria IL

20 hours ago

Date of purchase: 21/08/2024

What Mr Patrick Urich said about Charles Tyrwhitt:

2 shirts were missing from the order. Received replacements promptly.

Product reviews

0

Trusted Customer

21 hours ago

Date of purchase: 27/08/2024

Service was good

Product reviews

Quality seems good, although it does wrinkle a little too much. But my main gripe is that all the "slim fit" shirts I just ordered are so wide around the waist. You could take 6 inches off it! I thoug

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Sophiya

Charles Tyrwhitt

20 hours ago

Thank you for your feedback. We’re glad to hear that you're satisfied with the overall quality, though we’re sorry to learn that the fit didn’t meet your expectations. Our Slim Fit shirts are designed to offer a slightly tailored silhouette, but we understand this may vary based on individual preferences. We value your input, and in the meantime, we do offer an Extra Slim Fit option, which may provide the more fitted style you're seeking. Additionally, we’d like to remind you that we provide a 6-month return guarantee. We would be happy to assist with a sizing consultation to ensure you find the perfect fit, should you be interested in an exchange.

Too wide around the waist for a "slim fit". Wrinkles too much, although I know linen wrinkles more.

Sophiya

Charles Tyrwhitt

20 hours ago

Thank you for your feedback. We’re glad to hear that you're satisfied with the overall quality, though we’re sorry to learn that the fit didn’t meet your expectations. Our Slim Fit shirts are designed to offer a slightly tailored silhouette, but we understand this may vary based on individual preferences. We value your input, and in the meantime, we do offer an Extra Slim Fit option, which may provide the more fitted style you're seeking. Additionally, we’d like to remind you that we provide a 6-month return guarantee. We would be happy to assist with a sizing consultation to ensure you find the perfect fit, should you be interested in an exchange.

Too wide around the waist for a "slim fit".

Sophiya

Charles Tyrwhitt

20 hours ago

Thank you for your feedback. We’re glad to hear that you're satisfied with the overall quality, though we’re sorry to learn that the fit didn’t meet your expectations. Our Slim Fit shirts are designed to offer a slightly tailored silhouette, but we understand this may vary based on individual preferences. We value your input, and in the meantime, we do offer an Extra Slim Fit option, which may provide the more fitted style you're seeking. Additionally, we’d like to remind you that we provide a 6-month return guarantee. We would be happy to assist with a sizing consultation to ensure you find the perfect fit, should you be interested in an exchange.

0

Trusted Customer

22 hours ago

Date of purchase: 28/08/2024

Was good but the prices are getting to be too high. I was happy to buy many shirts at 3 for $99 but now I have to purchase less.

0

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