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Charles Tyrwhitt Reviews

Rated
Excellent

Charles Tyrwhitt endeavours to produce the finest menswear, with timeless style and no compromise on quality.

Service
4.6
/5
Product
4.6
/5

5

4

3

2

1

15,271

1,331

711

404

932

18,649

ratings over the past year

Displaying all 257,505 reviews
Trusted Customer
12 months ago
Date of purchase: 01/09/2023
The shirts are great quality with a variety of cuts allowing for a great fit. Each time we have visited the store, the customer service has been outstanding.
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Gennadiy Yakubov
12 months ago
Date of purchase: 21/09/2023
What Gennadiy Yakubov said about Charles Tyrwhitt:
It's a really good service even it was a busy at the time I shop's, S well excellent quality.
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Mr Matthew dela Fuente
Chicago
12 months ago
Date of purchase: 22/09/2023
What Mr Matthew dela Fuente said about Charles Tyrwhitt:
It was my first time to visit the store as I usually order online. Ramon was informative and helpful but I was made to wait 3-5 minutes for my purchase to be rung up along with the customer after me w
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Martin
Charles Tyrwhitt
12 months ago
The quality of both our products and service is paramount at Charles Tyrwhitt and so I'm disappointed that my colleagues over at our LaSalle Street store have let us down on this occasion. I've passed your comments over to the store manager to ensure that we're doing all we can to help our customers proactively and guide them through a quality experience from start to finish. I do so hope that you'll give us a chance to redeem ourselves in the near future.
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Trusted Customer
12 months ago
Date of purchase: 03/09/2023
The shirts were very well made and colors were great choices. The experience of the material was very special.
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Trusted Customer
12 months ago
Date of purchase: 27/08/2023
Although I had been in touch with the agent on the chat and clearly indicated I wanted a 15.5 neck (I have a copy of the chat and can see it), I was sent a 15 neck-sized shirt. So I have to return the
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Martin
Charles Tyrwhitt
12 months ago
I'm sorry to hear that you've received the incorrect item. Order accuracy is very important to us as we understand that it's part of that great shopping experience. I'm disappointed that we weren't able to offer that to you this time. I can however do my utmost to resolve this for you and so I've arranged for a replacement shirt to be sent to you right away in the correct size. Please check your confirmation email for all the details. In the meantime, please return the incorrect one back to us using our online return portal over at www.ctshirts.com/rebound I'm confident that this will fit perfectly and restore any faith lost in the quality of our products. We do to hear from you again in the near future.
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Trusted Customer
12 months ago
Date of purchase: 31/08/2023
High quality clothing that was delivered quickly!
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Mr Andrew Smart
New Rochelle, NY
12 months ago
Date of purchase: 02/09/2023
What Mr Andrew Smart said about Charles Tyrwhitt:
The shirts are just top notch. Bought the wrong size the first time for my son but exchanged for the right size quickly and easily.
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Trusted Customer
12 months ago
Date of purchase: 04/09/2023
I have been searching for a place to purchase high quality men's dress shirts that fit. The retailers are hit and miss and only have a few colors.
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Mr Alfredo Delima
12 months ago
Date of purchase: 04/09/2023
What Mr Alfredo Delima said about Charles Tyrwhitt:
Attentive, courteous and efficient
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Edward Dubinski
12 months ago
Date of purchase: 31/08/2023
What Edward Dubinski said about Charles Tyrwhitt:
Good quality product and reliable shipment and delivery. As always, am very happy with CT.
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About Charles Tyrwhitt
Charles Tyrwhitt endeavours to produce the finest menswear, with timeless style and no compromise on quality. To top this off we provide exemplary customer service, with smashing prices and a pinch of British charm thrown in for good measure. Our collection includes everything from dressed-up formal suits to casual shirts, and all the finishing touches you could need. We want every experience of purchasing with us to be a delight; and we believe so strongly in our products that we offer a full six-month guarantee.
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Cottons Centre, Cottons Lane, London, SE1 2QG, United Kingdom
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About Charles Tyrwhitt
Charles Tyrwhitt endeavours to produce the finest menswear, with timeless style and no compromise on quality. To top this off we provide exemplary customer service, with smashing prices and a pinch of British charm thrown in for good measure. Our collection includes everything from dressed-up formal suits to casual shirts, and all the finishing touches you could need. We want every experience of purchasing with us to be a delight; and we believe so strongly in our products that we offer a full six-month guarantee.