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Charles Tyrwhitt Reviews

Rated
Excellent

Charles Tyrwhitt endeavours to produce the finest menswear, with timeless style and no compromise on quality.

Service
4.6
/5
Product
4.6
/5

5

4

3

2

1

15,320

1,341

715

405

931

18,712

ratings over the past year

Displaying all 257,676 reviews
Trusted Customer
1 year ago
Date of purchase: 13/08/2023
The service in your company is excellent! I am extremely happy and I will continue to buy from your website.
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Trusted Customer
1 year ago
Date of purchase: 31/08/2023
Absolutely Grand! I love your button options! I would like to see an option for a button cuff that flips up while buttoned!
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MD
Mr C Davis
New York
1 year ago
Date of purchase: 13/09/2023
What Mr C Davis said about Charles Tyrwhitt:
Would definitely recommend very helpful Sales Reps at CT!
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AV
Antonio V
G-Town
1 year ago
Date of purchase: 31/08/2023
What Antonio V said about Charles Tyrwhitt:
Love The Great Pricing Because The Shirts Are Top Quality w/ A Stellar Feel … My Absolute Favorite Brand of Dress Shirt!
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MW
Mr Mark Walker
1 year ago
Date of purchase: 31/08/2023
What Mr Mark Walker said about Charles Tyrwhitt:
Classic, well-fitting and easy comfort clothing. And thank you for the great customer service. I will definitely be purchasing from you again!
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Trusted Customer
1 year ago
Date of purchase: 31/08/2023
It’s good quality, kinda classy which was why I bought it. I will have to add that’s it’s bit pricy, so I waited for some deal before purchasing. I will buy different color again if the price is a bit
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Trusted Customer
1 year ago
Date of purchase: 30/08/2023
I was sent the wrong shoes, and I have not received the replacement yet.
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Keir
Charles Tyrwhitt
1 year ago
We’re so sorry to learn that you did not receive the correct shoes. Here at Charles Tyrwhitt, we do our very best to ensure that each order is fulfilled accurately. It’s certainly very disappointing to know that we have let you down this time. Your replacement order is due to arrive by the 25th and we hope these will restore your faith in us once received
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Trusted Customer
1 year ago
Date of purchase: 30/03/2023
Service is ok
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Keir
Charles Tyrwhitt
1 year ago
It is beyond disappointing to learn that your shirt faded after a single wash. We care passionately about quality and we will never settle for second best. Nor should you. This is why we put everything into ensuring our products exceed customer expectations and why it is so disappointing that you were not happy with your shirt. A cost free, expedited replacement is being processed for you, and we are certain this will restore your faith in us.
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Trusted Customer
1 year ago
Date of purchase: 17/08/2023
I never received my order. It said it was delivered but that was inaccurate.
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Chris
Charles Tyrwhitt
1 year ago
We're so sorry to hear your order never arrived. Delivering on time is something we care deeply about. For every 1,000 orders we deliver, less than 15 have an issue, so this is not only very annoying for you, but also very unlucky. It is indeed very unusual for a delivery to take this much time. We will be taking this up with our carriers to ensure this does not occur again. I do hope you will order again and allow us to show you what our service is usually about. With best wishes, Team CT
Trusted Customer
1 year ago
Will try them again.
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LH
Logan Hines
Iowa US
1 year ago
Date of purchase: 31/08/2023
What Logan Hines said about Charles Tyrwhitt:
Colors matched the website and excellent quality. Shirts came quickly. Packaged well and no pins in the shirt which is nice
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About Charles Tyrwhitt
Charles Tyrwhitt endeavours to produce the finest menswear, with timeless style and no compromise on quality. To top this off we provide exemplary customer service, with smashing prices and a pinch of British charm thrown in for good measure. Our collection includes everything from dressed-up formal suits to casual shirts, and all the finishing touches you could need. We want every experience of purchasing with us to be a delight; and we believe so strongly in our products that we offer a full six-month guarantee.
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Cottons Centre, Cottons Lane, London, SE1 2QG, United Kingdom
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About Charles Tyrwhitt
Charles Tyrwhitt endeavours to produce the finest menswear, with timeless style and no compromise on quality. To top this off we provide exemplary customer service, with smashing prices and a pinch of British charm thrown in for good measure. Our collection includes everything from dressed-up formal suits to casual shirts, and all the finishing touches you could need. We want every experience of purchasing with us to be a delight; and we believe so strongly in our products that we offer a full six-month guarantee.