Charles Tyrwhitt Reviews

Thank you so much for your feedback and we're thrilled that you have once again received perfect service at our Madison Ave. store in New York. This is wonderful indeed and I know the whole team will be very pleased indeed to have made your latest visit another 5-star experience.

Thank you for your feedback and we really appreciate you giving our shirts a try! We're glad to see several aspects of the shirts are to your liking and that you're happy with the quality overall. The Slim Fit shirts are our 'regular' cut - a great all-round choice if you are unsure which fit might be best. You can then adjust to either the Extra Slim or the Classic, based on the fit of the Slim. For the sleeves, they can't be too tight as this will then likely cause them to catch on the elbow when the arm bends, increasing the chance of rips or tears in this area. The Extra Slim Fit will provide a slightly more 'streamlined' feel to the arms, however, so that may well be worth considering if you feel the fit in the body will also be acceptable. If you'd like to discuss possible return/exchange options based on the above, we're here to help through live chat or telephone and will gladly assist you in making your return if required.

Many thanks for your kind words on the service provided within our King of Prussia store during your recent visit! It's great to see the team were able to provide all the assistance you needed without being overbearing. It can be a fine line to tread sometimes, but we're always looking to provide each customer with their ideal experience. We were very happy to see you in the store and hope to again soon.

Thank you very much for your excellent feedback on your visit to the Chicago store on LaSalle Street recently! It was lovely to see you again and we sincerely appreciate your incredible support both for our brand and the store in Chicago. We are delighted to have a customer such as yourself with us who clearly loves our products and service, and we look forward to this continuing for many more years.