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Charles Tyrwhitt Reviews

Rated
Excellent

Charles Tyrwhitt endeavours to produce the finest menswear, with timeless style and no compromise on quality.

Service
4.6
/5
Product
4.6
/5

5

4

3

2

1

15,178

1,321

709

403

923

18,534

ratings over the past year

Displaying all 257,348 reviews
Trusted Customer
15 years ago
Date of purchase: 15/07/2009
Excellent quality shirts. I've had trouble multiple times with getting my credit card accepted by your system though. The polo's have not shown up yet, due to a problem at customs.
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Trusted Customer
15 years ago
Date of purchase: 15/07/2009
Great stuff. Great price.
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Trusted Customer
15 years ago
Date of purchase: 15/07/2009
I like the colors offered. I want to oreder a suit but afraif about getting the wrong size suit coat. Different manufacturers size 44 could run small or fit perfectly.
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Trusted Customer
15 years ago
Date of purchase: 09/07/2009
Good quality and a good value for money
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Trusted Customer
15 years ago
Date of purchase: 04/07/2009
Great looking shirts that feel comfortable and aren't too expensive
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Trusted Customer
15 years ago
Date of purchase: 04/07/2009
Charles Tyrwhitt lost me as a customer for a few years when the gold color of their cufflinks changed after only about a year. The firm did not stand behind the product and emails to Nick went unansw
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Charles Tyrwhitt (US)
Charles Tyrwhitt
15 years ago
I am very sorry that emails to me went unanswered. This is most unlike me and I am delighted that you have chosen to give us another chance. I hope you will find that nothing is too much trouble. We are fiercely proud of our quality of product and service and I do hope that everything will be perfect this time around Best wishes Nick Wheeler Founder, Charles Tyrwhitt
Trusted Customer
15 years ago
While I believe your failure to respond a few years ago was in error, I couldn't help but laugh out loud at your present response - from Nick, no less (!), over the weekend with less than a twelve hour response time. You have certainly greatly improved your customer relations. Is there an IPO in the offing?
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Trusted Customer
15 years ago
Date of purchase: 02/07/2009
Excellent products, communication and shipping!
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Trusted Customer
15 years ago
Date of purchase: 10/07/2009
Great service, great values. I have always had a tough time with the buttons. They come off more than my other shirts have in the past...
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Trusted Customer
15 years ago
Date of purchase: 14/07/2009
Tyrwhitt always provides excellent customer service to go along with their perfect products. I have never been disappointed by a purchase. As long as quality remains their hallmark, and the sales aren
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Trusted Customer
15 years ago
Date of purchase: 13/07/2009
Buttons re not sewn on securely and require frequent strengthening. For a shirt of this quality, a better fastened button is expected. This has been the case with all 15-20- shirts I have ever purcha
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About Charles Tyrwhitt
Charles Tyrwhitt endeavours to produce the finest menswear, with timeless style and no compromise on quality. To top this off we provide exemplary customer service, with smashing prices and a pinch of British charm thrown in for good measure. Our collection includes everything from dressed-up formal suits to casual shirts, and all the finishing touches you could need. We want every experience of purchasing with us to be a delight; and we believe so strongly in our products that we offer a full six-month guarantee.
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Cottons Centre, Cottons Lane, London, SE1 2QG, United Kingdom
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About Charles Tyrwhitt
Charles Tyrwhitt endeavours to produce the finest menswear, with timeless style and no compromise on quality. To top this off we provide exemplary customer service, with smashing prices and a pinch of British charm thrown in for good measure. Our collection includes everything from dressed-up formal suits to casual shirts, and all the finishing touches you could need. We want every experience of purchasing with us to be a delight; and we believe so strongly in our products that we offer a full six-month guarantee.