Charles Tyrwhitt Reviews

Thank you for your feedback and we are certainly very sorry for the concern over your order. Having checked, I believe this feedback refers to a more recent order - as this one was delivered back on 5th September. We'll be in touch to confirm some details with you and ensure that everything is resolved ASAP. Thank you for making us aware of the issue, in any case - we always want to know whenever something goes awry, so we can make sure it is fixed as quickly as possible.

Thank you for your feedback on your recent order and we're very sorry to learn it has not yes arrived. We certainly understand the frustration caused and it's something we share, as we want for you to be enjoying your first shirts from us! We'll be in touch shortly to confirm a few details with you - as unfortunately, the tracking for your parcel shows it was unable to be delivered due to an 'Incorrect address'. We'll look to get this fixed ASAP for you.

Thank you for taking the time to leave us a review. We are delighted to hear that you are pleased with the material, style, and fit of our Ultimate Chinos. These have long been a favourite amongst our customers and it's great to see you are enjoying yours as well! Your positive feedback means a great deal to us as we continue to improve our products.

Thank you for your feedback on our non-iron shirts and we appreciate your candid comments on them. Of course, we're sorry that you have found these latest shirts from us not to be living up to their non-iron name and share your disappointment. Popping the shirts in the dryer on a quick, low-temperature spin can really help in this regard, activating the non-iron properties within the cotton. Other than this, ensuring you smooth down the shirts before hanging them is another good tip.

Thank you for taking the time to share your positive experience at our 7th Ave. store. We're delighted to hear that you had a pleasant interaction with our Store Manager and that they were able to assist you with your return and new purchase. It's wonderful to know that you've been a loyal customer for the past two years. Your satisfaction is very important to us, and we're committed to providing the best possible service to our customers. We appreciate your feedback and will ensure it's shared with our team. Thank you for choosing us once again and we look forward to seeing you again soon.