Cuckooland Reviews

Thank you for your review. We are saddened to see this despite our team working tirelessly to resolve this issue for you as a matter of urgency. However, we do understand your frustration. Sadly your item was lost in transit with the courier and the team are investigating this as we speak. To resolve this for you, we offered an alternative colour as the Cool Grey was no longer available, and we do not have a confirmed stock date for a new arrival. You advised that this was not what you would like to receive from us. We completely understand this and have therefore put the wheels in motion to refund you for your order. Our Customer Service team are a lovely friendly bunch and do all they can to resolve issues with minimal disruption and inconvenience to our customers where possible.

Wow thank you for the 5* review, we can not wait to welcome you back to our Cuckooland soon. The recipient of the amazing Ooni Koda 16 Gas-Powered Outdoor Pizza Oven is definitely a very lucky person, It is one of our favs.

Thank you so much for your wonderful review of the Hudson Kids Solid Wood Floor Bunk Bed we are so glad to hear that you found the instructions easy to follow and found the bed to be of great quality. Here at Cuckooland we pride ourselves on giving great service, it makes us so happy to see we achieved it, we can not wait to see you back soon.

Thank you for sharing your incredible 5 Star Review with us. Here at Cuckooland we love hearing from a happy customer and receiving your feedback has made our day! We're thrilled that the team were able to assist you so effectively with your order for the amazing Vipack New York Metal Kids bed. It looks awesome in your image and we hope that your little girl loves it for years to come! Do pop back again soon!

We are truly saddened by your feedback. Our friendly customer service team work hard to respond to all customer enquiries as promptly and efficiently as possible. They are available Monday - Friday between the hours of 9:30am and 5pm via Phone, Live Chat and Email and although we advise of a 48 hour response time, our customers often find a response arrives in their inbox within a matter of hours! You first made contact with us at approximately 1pm on Saturday Afternoon. The team have returned to this office this Morning and will be in touch with you as a priority so that we can work with you on positive resolution.

Thank you for your sizzling 5 Star Review for the fabulous Lotus Grill BBQ! This is a firm favourite here at Cuckooland and is the ideal product for any barbequed food enthusiast. We hope that you will be back to see us again in the future, hopefully for another 5 Star experience!

Wow thank you so much for the 5* review, The Woood Gravure Large Sideboard is definitely a dazzling addition to any room and so versatile the possibilities are endless. We look forward to seeing you back at our Cuckooland soon.

This review is great, thank you so much! The Ooni Koda 12 Gas-Powered Outdoor Pizza Oven makes your pizza's taste so much better (and we are not biased!) We look forward to welcoming you back to Cuckooland again soon - have a slice day!

Thank you for your lovely review on our Fizzics DraftPour Beer Dispenser. This portable design is easy to use for a delicious draft brew! We can't wait to welcome you back to Cuckooland again soon.

Holy smokes, thank you for this golden review! We are pleased that the team were able to dispatch your Masterbuilt 130P 30 Inch Digital Electrical Smoker so quickly. Enjoy cooking up a feast and we look forward to welcoming you back to Cuckooland again soon.