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Cuckooland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/cuckooland | Feefo

Displaying all 9,514 reviews

Michael Netter

11 months ago

Date of purchase: 28/09/2023

What Michael Netter said about Cuckooland:

Delivered on time and provided timely notifications.

Sarah

Cuckooland

11 months ago

Thank you so much for your incredible 5* review about the amazing Mathy by Bols Handmade Star Treehouse Cabin Bed, which looks fabulous in your little explorers room, it has to be one of our favourites here at Cuckooland.

Product reviews

Allison Skeggs

Welwyn

11 months ago

Date of purchase: 27/09/2023

What Allison Skeggs said about Cuckooland:

Exceptional. The fitters very polite and professional. Took time to explain the gadgets and maintenance required to keep tip top.

Sarah

Cuckooland

11 months ago

The Ornate Garden Small Oval House Garden Pod looks incredible in your beautiful garden, Thank you so much for sending across the pictures and for the amazing 5* review regarding your experience. We're certain however you use your pod, you won't want to leave! We can not wait to welcome you back to our Cuckooland soon.

Product reviews

Trusted Customer

11 months ago

Date of purchase: 14/09/2023

Fantastic experience from start to finish

Sarah

Cuckooland

11 months ago

Thank you so much for your wonderful 5* review of your experience regarding the Ornate Garden Medium Oval House Garden Pod, whether enjoying a get together in the sun or snuggled up reading a book on a cold and rainy day with the heater on the Garden Pod is the place to be all year around, day or night. We can not wait to welcome you back to our Cuckooland soon.

Product reviews

Trusted Customer

11 months ago

Date of purchase: 21/06/2023

No issues, the package was huge as still arrived okay. The delivery team was friendly and was able to deliver to the premises. Would use again.

Leah

Cuckooland

11 months ago

Thank you for your glowing review on our Cuckooland Hampstead Rattan Outdoor Egg Chair - the image looks amazing and this will look great in your garden again next summer. Please do pop back and visit us here at Cuckooland again soon.

Product reviews

Javad Afshar

12 months ago

Date of purchase: 22/09/2023

What Javad Afshar said about Cuckooland:

Great quality

Leah

Cuckooland

11 months ago

Thank you for your review. Arriving as a set of 3, the Lovely Box Kids Mini Animal Wall Heads are perfect for animal-crazy kiddies! We are sure that your little one loves them. Please do pop back and visit us at Cuckooland again soon.

Product reviews

Trusted Customer

12 months ago

Date of purchase: 22/09/2023

Hopeless customer service, unable to return a mattress as the installer has taken wrapping off., poor quality, would never buy again.

Leah

Cuckooland

11 months ago

Thank you for taking the time to share your feedback with us. We are saddened by your comments as we have tried to work with you directly on a resolution. You initially contacted us on 14.09, advising that you did not like the mattress and confirmed that it had been removed from the packaging. Due to hygiene reasons, we are unable to accept returns for mattresses that have been removed from the packaging. We always do our utmost to assist customers with any issues they may experience and following your feedback, the team arranged for a mattress topper free of charge to be delivered as a gesture of good will and this has now been delivered. We hope that this new mattress topper will resolve the issue for you.

Product reviews

Useless customer service , be warned

Nathalie

Cuckooland

9 months ago

We are saddened by your comments as we have tried to work with you directly on a resolution. You initially contacted us on 14.09, advising that you did not like a mattress you ordered however you confirmed that it had been removed from the packaging and used for some time. Due to hygiene reasons, we are unable to accept returns for mattresses that have been used. We always do our utmost to assist customers with any issues they may experience and following your feedback, the team arranged for a mattress topper free of charge to be delivered as a gesture of goodwill. This is a very beautiful and popular product so we would be ever so grateful if you would amend your review to reflect the service you have been given.

Trusted Customer

12 months ago

Date of purchase: 21/09/2023

Good shopping experience. Customer service was very responsive. Communication was clear.

Leah

Cuckooland

11 months ago

This review is outstanding, thank you so much! We are pleased that you love the Cool Kids Single Tipi Bed as much as we do - this will be great for your little one. We look forward to welcoming you back to Cuckooland again soon.

Product reviews

Trusted Customer

12 months ago

Date of purchase: 21/09/2023

I still haven’t received the items despite completing customs clearance and paying GST.

Leah

Cuckooland

11 months ago

Thank you for sharing your feedback with us. We are saddened by your comments as we have not received any feedback from you directly on this. Upon reviewing your order, we found that it was dispatched on 21.09 and reached the local hub on 23.09. DPD reached out on 25.09 to schedule a delivery appointment. Please note that offshore deliveries may require additional time due to customs procedures. We're pleased to confirm that your order has been successfully delivered today. We regret any inconvenience you faced and hope this clarifies the situation.

Agnieszka Gerulskis

12 months ago

Date of purchase: 08/09/2023

What Agnieszka Gerulskis said about Cuckooland:

Thats my second purchase from Cuckooland. Thank you so much Cuckooland for the beautiful bed we have ordered for our little girl. Amazing quality, great service makes me to revisit the website and b

...

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Sarah

Cuckooland

12 months ago

Thank you so much for your wonderful 5* review, the Oliver Furniture Wood Original Junior Day Bed looks truly beautiful in your daughters bedroom. Thank you for your returning custom, we could not do what we love without amazing Customers like you, we can not wait to welcome you back to Cuckooland again soon.

Product reviews

Elliot Lancaster

12 months ago

Date of purchase: 11/09/2023

What Elliot Lancaster said about Cuckooland:

Service was quick and painless.

Mya

Cuckooland

12 months ago

The Lotus Grill BBQ is sure to have you cooking up a storm in no time with its super fast, lightening speed! It's ready to cook in just 3-4 minutes meaning that you and your guests will be feasting before you can say sausages! Thank you for your sizzling 5 Star Cuckooland Review, please do pop back and see us again soon.

Product reviews

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About Cuckooland

Discover furniture, homeware and gifts designed to 'wow' at award-winning lifestyle emporium Cuckooland.com.

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+44 1924 950108

Old Delivery Office, Oldfield Lane, Heckmondwike, West Yorkshire, WF16 0JD, United Kingdom

BePureHome Rhombic Recycled Teak Parquette 6-8 Seater Dining Table - 220cm x 90cm

Best birthday gift from best online shop

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Cuckooland Reviews

Mathy by Bols Star Treehouse Single Cabin Bed with Optional Trundle Drawer - Mathy RawGreat bed. Well made, fit together as expected, and looks great.More reviews of this product (3)View product website

Ornate Garden Small Oval House Garden PodVery good job well done ladsMore reviews of this product (17)View product website

Ornate Garden Medium Oval House Garden PodAbsolutely fabulous product. Worth every penny!More reviews of this product (17)View product website

Cuckooland Hampstead Rattan Outdoor Egg ChairFantastic for the price, looks great. Can fit 2 people which is great for couples wanting to spend some time outside. Comfortable and has taken some r...More reviews of this product (4)View product website

Lovely Box Kids Mini Animal Wall HeadsLivley purchase good qualityMore reviews of this product (1)View product website

Panda London Bamboo Memory Foam Mattress Topper - EU SingleUseless customer service , be warnedMore reviews of this product (34)View product website

Cool Kids Single Tipi BedIt is a beautiful bed. The quality of the wood is excellent. It is not too complicated to put together but will require tools and bit of skills. Not a...More reviews of this product (3)View product website

Oliver Furniture Wood Original Junior Day Bed - White & OakSuch a beautiful pice of the furniture. Looks amazing in my daughter’s bedroom and she loves it!More reviews of this product (1)View product website

Lotus Grill BBQ with Free Lighter Gel & CharcoalMore reviews of this product (248)View product website

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