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Cuckooland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/cuckooland | Feefo

Trusted Customer

4 months ago

Date of purchase: 25/04/2024

Excellent

Product reviews

0

PK

Priit Kimmel

Christchurch

4 months ago

Date of purchase: 22/04/2024

What Priit Kimmel said about Cuckooland:

Nothing special.

Product reviews

0

Trusted Customer

5 months ago

Date of purchase: 26/03/2024

Delivery team were great. I did fill in a form for customer services asking a question before I ordered but never heard anything back. Still ordered though

Product reviews

0

Trusted Customer

6 months ago

Date of purchase: 08/12/2023

Absolutely ******* dreadful.

Product reviews

0

KW

Karen Wibrew

Hampshire

6 months ago

Date of purchase: 18/12/2023

Product reviews

0

Trusted Customer

6 months ago

Date of purchase: 13/12/2023

Delivery was very fast

Product reviews

0

Trusted Customer

6 months ago

Date of purchase: 11/12/2023

Exceptional

Product reviews

0

Trusted Customer

6 months ago

Date of purchase: 06/12/2023

Almost impossible to talk to anyone at customer service. Sent emails but nothing back. Still waiting on a refund on the returned item.

Product reviews

0

Trusted Customer

7 months ago

Date of purchase: 30/11/2021

Everything with my order was fine and bed received on time. However, I wouldn’t purchase from here again as I haven’t had a good experience with the product and so don’t trust that cuckooland are good

...

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Product reviews

0

CA

Cal

8 months ago

Date of purchase: 15/12/2023

What Cal said about Cuckooland:

We came across the company after searching “adult house bed” on Google and bought what was classed as a daybed. However only after weeks of painting it have we now realised this is unsustainable for

...

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Mya

Cuckooland

8 months ago

We appreciate your feedback. We try to include as much information within our product descriptions so that customers can make an informed purchase decision and the weight limit of 75kg was present as you state. The trundle drawers are meant for occasional use and are a fantastic feature for these children's beds. Regarding delivery, we can confirm that the lead time was 2-3 weeks and after reviewing your order details we can see that your delivery took place exactly to this timeframe. We hope that you will be back to see us at Cuckooland again in the future, hopefully we can turn those 3 stars into 5!

Product reviews

We came across the company after searching “adult house bed” on Google and bought what was classed as a daybed. Only after weeks of painting it have we now realised this is unsustainable for adults

...

Read all

Mya

Cuckooland

8 months ago

We appreciate your feedback. We try to include as much information within our product descriptions so that customers can make an informed purchase decision and the weight limit of 75kg was present as you state. The trundle drawers are meant for occasional use and are a fantastic feature for these children's beds. Regarding delivery, we can confirm that the lead time was 2-3 weeks and after reviewing your order details we can see that your delivery took place exactly to this timeframe. We hope that you will be back to see us at Cuckooland again in the future, hopefully we can turn those 3 stars into 5!

0

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