Merchant Logo

Cuckooland Reviews

Rated
Excellent

Discover furniture, homeware and gifts designed to 'wow' at award-winning lifestyle emporium Cuckooland.com.

Service
4.5
/5
Product
4.4
/5

5

4

3

2

1

147

10

8

0

16

181

ratings over the past year

Displaying all 9,514 reviews
Trusted Customer
10 years ago
Date of purchase: 29/03/2014
I phoned about the order as the delivery system delivered a confusing message and it was not clear and it was helpful . BUT the couriers could have been better.
Merchant Logo
Cuckooland
Cuckooland
10 years ago
thank you for your valuable feedback. Both points are noted and we are looking at a fix for the message on the product page. And a big thank you as well for your feedback on our courier- its this kind of feedback that helps us in our selection of preferred couriers. Thank you so much! Kind regards, Cuckooland
Product reviews

0
Share
Trusted Customer
10 years ago
Date of purchase: 01/04/2014
Excellent and speedy service thanks
Product reviews

0
Share
Trusted Customer
10 years ago
Date of purchase: 01/03/2014
Service was helpful when I enquired about gift wrapping. They explained why the item was not available for gift wrapping.
Merchant Logo
Cuckooland
Cuckooland
10 years ago
we are so sorry to hear you're not happy with your product. Nathalie, our Head of Customer Service, will contact you today to discuss ways we can help. Kind regards, Cuckooland
Product reviews

0
Share
Trusted Customer
10 years ago
Date of purchase: 21/04/2014
First class service with the Lotusgrill arriving ontime, exactly as promised.
Product reviews

0
Share
Trusted Customer
10 years ago
Date of purchase: 30/03/2014
Excellent service. recommended to a friend and they used you as well.
Product reviews

0
Share
Trusted Customer
10 years ago
Date of purchase: 11/04/2014
This weather vane was a birthday present. I didn't notice that it was made from scratch and didn't notice the time delay. When I contacted the company they were extremely helpful and delivered it in t
...
Read all
Product reviews

0
Share
Trusted Customer
10 years ago
Date of purchase: 25/03/2014
Service was good, however the website information is misleading. When it says in stock you would expect that the product would be available for dispatch. Frustrating to have to wait the full ten days
0
Share
Trusted Customer
10 years ago
Date of purchase: 18/04/2014
very quick response.
Merchant Logo
Cuckooland
Cuckooland
10 years ago
thank you so much for your feedback. Joe, who you've been communicating with, is aware of the Hood fault and will send you a returns label today. Kind regards, Cuckooland
Product reviews

0
Share
Trusted Customer
10 years ago
Date of purchase: 04/03/2014
Order taken, confirmed and delivered promptly.
Product reviews

0
Share
Trusted Customer
10 years ago
Date of purchase: 14/03/2014
Although the product was delivered promptly and securely I have issues regarding the quality of the product (see below)
Merchant Logo
Cuckooland
Cuckooland
10 years ago
We are so sorry to hear that you are unhappy with this product. We do offer a 30 day returns option and although your order was placed longer than 30 days ago, we would be happy to extend this for you. If you would like to contact us, please call our customer services on 01305 755621. Kind regards, Cuckooland.
Product reviews

0
Share
About Cuckooland
Discover furniture, homeware and gifts designed to 'wow' at award-winning lifestyle emporium Cuckooland.com.
Read all
Old Delivery Office, Oldfield Lane, Heckmondwike, West Yorkshire, WF16 0JD, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Cuckooland
Discover furniture, homeware and gifts designed to 'wow' at award-winning lifestyle emporium Cuckooland.com.