The Dawkes repair team are fabulous and went above and beyond, as always, to help in the limited time available and to advise on realistic options for future improvements. The half hour bookable slots
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Product reviews
As above - excellent work to repair a problem on an old instrument quickly and with sensitivity to its character.
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MB
Mr Harvey Baigent
11 months ago
Date of purchase: 02/10/2023
What Mr Harvey Baigent said about Dawkes Music:
Always the go to company for spares.
Product reviews
Excellent quality and price
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Trusted Customer
11 months ago
Date of purchase: 30/09/2023
I recently bought a new alto sax from you. All done efficiently and without any fuss or issues. Instrument arrived well packaged and in perfect state. Pleased.
Product reviews
Excellent without any issues arising.
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Trusted Customer
11 months ago
Date of purchase: 24/09/2023
Unhappy with pricing policy and return of goods
Matt Sanders
Dawkes Music
11 months ago
Dear customer,
Many thanks for your feedback, we understand and appreciate the situation. Our Managing Director has been in contact with you, and your parts are in transit back to you. Your order has been refunded in full.
Kind regards,
Matt Sanders - Dawkes Sales
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MJ
Mr Gavin Johnston
11 months ago
Date of purchase: 23/09/2023
What Mr Gavin Johnston said about Dawkes Music:
Overall, Dawkes is great online (accurate description, reliable shipping and good availability), but even better in person. The service you get from in store personnel is fantastic.
Product reviews
Recommended by my son's teacher. Arrived in time for him to break it in before his lesson.
Recommended by my son's teacher. Arrived quickly enough to allow him to get to grips with it before his lesson.
Good price and delivery options.
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Adrian Hobbs
11 months ago
Date of purchase: 10/10/2023
What Adrian Hobbs said about Dawkes Music:
What lovely people; everyone is welcoming, efficient, and very helpful. I can't recommend them highly enough, great.
Product reviews
This alto is just right for me
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Trusted Customer
11 months ago
Date of purchase: 29/09/2023
Thanks for having the part! Couldn’t find it anywhere else.
Product reviews
Is as described. An easy to loose hard to find part.
Dawkes Music is the UK's leading Woodwind & Brass Musical Instrument specialist store, established in 1966. With a range of over 2,000 instruments in stock, the UK's largest on-site Repair workshop and a massive range of Woodwind & Brass accessories and spares there really is nowhere else like it in the UK. Our multi-award winning service ensures the best possible buying experience.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Dawkes Music is the UK's leading Woodwind & Brass Musical Instrument specialist store, established in 1966. With a range of over 2,000 instruments in stock, the UK's largest on-site Repair workshop and a massive range of Woodwind & Brass accessories and spares there really is nowhere else like it in the UK. Our multi-award winning service ensures the best possible buying experience.