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Debenhams Car Insurance Reviews

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ratings over the past year

Debenhams Car Insurance is no longer an active Feefo customer
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Trusted Customer
9 years ago
Date of purchase: 28/06/2015
I do not have any problems with the company however I feel the customer service could be better. I called customer service for some information regarding my policy and I have difficulty understanding
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Debenhams Car Insurance
Debenhams Car Insurance
9 years ago
Thanks for leaving us your feedback. I am sorry to hear of the problems that you have experienced. I have written a private message to you on the email address that we have stored for you. Kind regards Julie
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Trusted Customer
9 years ago
Date of purchase: 29/06/2015
Excellent
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Debenhams Car Insurance
Debenhams Car Insurance
9 years ago
Thank you for leaving us a positive review. Our aim at Debenhams is to ensure that our customers journey with us is a pleasant one, so it is excellent to hear that we are meeting your needs. We really appreciate the time and effort that you have taken in doing this. Kind regards, Kayleigh
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Trusted Customer
9 years ago
Date of purchase: 29/06/2015
Briliant !
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Debenhams Car Insurance
Debenhams Car Insurance
9 years ago
Thank you for leaving us a positive review. It is our aim at Debenhams to ensure that your customer journey with us is a pleasant experience so it is excellent to hear that we are meeting your needs. We really appreciate the time and effort that you have taken in doing this. Kind regards, Kayleigh Kayleigh
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Trusted Customer
9 years ago
Date of purchase: 29/06/2015
Pleasant and friendly though professional service.as a new driver you were very helpful.
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Debenhams Car Insurance
Debenhams Car Insurance
9 years ago
Thank you for leaving us a positive review. It is our aim at Debenhams to ensure that our customers journey with us is a pleasant one so it is good to hear that we are meeting your needs. We really appreciate the time and effort that you have taken in doing this. Kind regards, Kayleigh
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Trusted Customer
9 years ago
Date of purchase: 29/06/2015
I'm not that happy with the service. Got the price through a comparison site as it was cheap been a massive drama so far. Then went direct to them, couldn't get through for days emailed requesting a r
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Debenhams Car Insurance
Debenhams Car Insurance
9 years ago
Thank you for leaving your Feedback. I have emailed you on your policy registered email address in regards to your feedback made and I hope that we can restore your faith in Debenhams Car Insurance. Kind regards, Kayleigh
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Trusted Customer
9 years ago
Date of purchase: 29/06/2015
Very difficult to find customer service number amd details of breakdown number on website. Customer service opperator didnt know website layout either so couldnt advise me where to look when i said a
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Debenhams Car Insurance
Debenhams Car Insurance
9 years ago
Thank you for leaving us a positive review. Debenhams really appreciates the time and effort that you have taken in doing this. It is our aim to provide an excellent customer service at all times so it is good to see that we are meeting your needs. I apologise for the inconvenience with the website layout. I will feedback to the Customer Service Manager to ensure all staff know the layout of our website. I have emailed your policy registered email address, the contact details you require. Any questions, please do not hesitate to ask. Kind regards, Kayleigh
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Trusted Customer
9 years ago
Date of purchase: 28/06/2015
Excellent
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Debenhams Car Insurance
Debenhams Car Insurance
9 years ago
Thanks for leaving us a positive review. We always try to make our customers journey with us a pleasant one and it is good to see that we are meeting your needs. Debenhams really appreciates the time and effort that you have taken in doing this. Kind regards Kayleigh
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Trusted Customer
9 years ago
Date of purchase: 29/06/2015
Took two weeks to insure me. When I phoned up customer service several times the colleague were at no help at all could not tell me what was going on nor attempted to find out for me.and then penalise
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Debenhams Car Insurance
Debenhams Car Insurance
9 years ago
Thank you for your feedback. I have sent you a private email in response to your outstanding queries. Please could you assists us with resolving any issues you may have with a response. We will try our best to help you in any way possible. We value your business here at Debenhams. Kind regards, Kayleigh
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Trusted Customer
9 years ago
Date of purchase: 29/06/2015
Very helpful customer service
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Debenhams Car Insurance
Debenhams Car Insurance
9 years ago
Thank you for leaving us a positive review. Debenhams really appreciates the time and effort that you have taken in doing this. It is our aim to provide an excellent customer service at all times so it is good to see that we are meeting your needs. Kind regards, Kayleigh Kayleigh
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Trusted Customer
9 years ago
Date of purchase: 17/06/2015
Device was very good not so happy with the quote but I never am.
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Debenhams Car Insurance
Debenhams Car Insurance
9 years ago
Thank you for your review. We value the opinions of our customers, we will continue to endeavour to improve our services. Please Don't hesitate to contact us if you have any further feedback. Kind Regards Dwayne
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About Debenhams Car Insurance
Ensure peace of mind with a range of Debenhams Insurance offerings – including Wedding, Car, Travel, Pet, Home and Life insurance. With a host of great value financial services at your fingertips, Debenhams Personal Finance is here to help
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10 Brock Street, Regents Place, London, London, NW1 3FG, United Kingdom
Why trust Feefo reviews?

About Debenhams Car Insurance
Ensure peace of mind with a range of Debenhams Insurance offerings – including Wedding, Car, Travel, Pet, Home and Life insurance. With a host of great value financial services at your fingertips, Debenhams Personal Finance is here to help