How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

DHL eCommerce UK Reviews

https://track.dhlparcel.co.uk/

Rated

Excellent

We are one of the UK’s leading delivery specialists, connecting retailers with customers across the UK, Europe and ROW

88%

recommends

45%

service satisfaction

Service

4.4

Product

4.4

35,363

4,926

1,747

1,353

3,721

47,110

ratings over the past year

332,750 out of 332,742 reviews

Craig Stewart

Kelty

3 years ago

Date of purchase: 29/05/2021

What Craig Stewart said about DHL eCommerce UK:

Never turn up when they say

Product reviews

K Avery

3 years ago

Date of purchase: 27/05/2021

Product reviews

Mr C Palmer

Peterborough

3 years ago

Date of purchase: 01/06/2021

What Mr C Palmer said about DHL eCommerce UK:

Information on the website seems to appear far after the event time ... a couple of hours. If it was more frequently updated it would help to have a view of likely delivery sooner in the day.

Product reviews

Marian Sullivan

Gravesend

3 years ago

Date of purchase: 01/06/2021

Product reviews

Judy Timms

Emersons Green Bristol

3 years ago

Date of purchase: 01/06/2021

What Judy Timms said about DHL eCommerce UK:

Brilliant did what you said and on time

Product reviews

Mr Ken Halliday

Truro

3 years ago

Date of purchase: 29/05/2021

Product reviews

Katharine Roberts

Melrose

3 years ago

Date of purchase: 01/06/2021

What Katharine Roberts said about DHL eCommerce UK:

Delivered at specified time by courteous driver undamaged. Couldn’t ask for anything more.

Product reviews

Lindsay Anderson

Newport

3 years ago

Date of purchase: 01/06/2021

Product reviews

M Cowley

3 years ago

Date of purchase: 01/06/2021

Product reviews

Diana Henden

MITCHAM

3 years ago

Date of purchase: 29/05/2021

Product reviews

Not received a review invite?

About DHL eCommerce UK

We are one of the UK’s leading delivery specialists, connecting retailers with customers across the UK, Europe and around the world. With a national network of more than 50 sites and 2,000 vehicles, we provide convenient delivery choices which fit in to the busy lifestyles of consumers.

Read all

02476 937 770

Unit 1, 2 Hillman Way, Ryton-on-Dunsmore, Coventry, CV8 3ED, United Kingdom