How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

DHL eCommerce UK Reviews

https://track.dhlparcel.co.uk/

Rated

Excellent

We are one of the UK’s leading delivery specialists, connecting retailers with customers across the UK, Europe and ROW

89%

recommends

44%

service satisfaction

Service

4.4

Product

4.4

35,143

4,944

1,757

1,341

3,755

46,940

ratings over the past year

Displaying all 334,198 reviews

Timi

London

3 years ago

Date of purchase: 22/05/2021

Product reviews

Maria Odete Brady

Accrington

3 years ago

Date of purchase: 19/05/2021

What Maria Odete Brady said about DHL eCommerce UK:

Generally good and reliable. Very pleased 😀

Product reviews

Good, reliable courier. One negative point, sometimes the driver leaves the main gate when we clearly have a sign asking to keep it close do to house pet running around and the wind damaging the gate.

Parcel delivery time : Exceptional

Clear communication : Exceptional

The way your parcel was dealt with if you were not at home: : Exceptional

Condition of parcel : Exceptional

Ease of use of parcel tracking facilities : Exceptional

Ease of use of website : Exceptional

Mrs jan bayne

Southsea

3 years ago

Date of purchase: 22/05/2021

Product reviews

Mr James Murray

3 years ago

Date of purchase: 22/05/2021

Product reviews

Miss Alice Aciobanitei

London

3 years ago

Date of purchase: 22/05/2021

Product reviews

Mr J I Smith

3 years ago

Date of purchase: 22/05/2021

Product reviews

stewart todd

CW12 4BQ

3 years ago

Date of purchase: 19/05/2021

Product reviews

d.g. pugh

Newtown powys

3 years ago

Date of purchase: 22/05/2021

What d.g. pugh said about DHL eCommerce UK:

Excellent

Product reviews

Shijo Vadakkekunnel

3 years ago

Date of purchase: 19/05/2021

Product reviews

Marites Ramos

Dartford

3 years ago

Date of purchase: 19/05/2021

Product reviews

Not received a review invite?

About DHL eCommerce UK

We are one of the UK’s leading delivery specialists, connecting retailers with customers across the UK, Europe and around the world. With a national network of more than 50 sites and 2,000 vehicles, we provide convenient delivery choices which fit in to the busy lifestyles of consumers.

Read all

02476 937 770

Unit 1, 2 Hillman Way, Ryton-on-Dunsmore, Coventry, CV8 3ED, United Kingdom