How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

DHL eCommerce UK Reviews

https://track.dhlparcel.co.uk/

Rated

Excellent

We are one of the UK’s leading delivery specialists, connecting retailers with customers across the UK, Europe and ROW

44%

service satisfaction

89%

recommends

Service

4.4

Product

4.4

35,138

4,944

1,756

1,341

3,754

46,933

ratings over the past year

Displaying all 334,192 reviews

Nick

Richmond

3 years ago

Date of purchase: 19/05/2021

What Nick said about DHL eCommerce UK:

The team were able to check and send someone to look for the item but unable to find it. Team were good in looking into the issue once I started chasing it’s where abouts.

Product reviews

NICK COLLINS

New New Yor

3 years ago

Date of purchase: 19/05/2021

What NICK COLLINS said about DHL eCommerce UK:

Good

Product reviews

karen mcdonald

3 years ago

Date of purchase: 19/05/2021

Product reviews

S COLLINS

Reading

3 years ago

Date of purchase: 19/05/2021

Product reviews

Alan

Swansea

3 years ago

Date of purchase: 19/05/2021

Product reviews

Linda

CARMARTHEN

3 years ago

Date of purchase: 19/05/2021

What Linda said about DHL eCommerce UK:

Excellent

Product reviews

Julie Robb

Edit

3 years ago

Date of purchase: 19/05/2021

Product reviews

Maureen Hopkins

3 years ago

Date of purchase: 19/05/2021

Product reviews

Mrs Vivienne Bussell

DAWLISH

3 years ago

Date of purchase: 22/05/2021

What Mrs Vivienne Bussell said about DHL eCommerce UK:

all so professional

Product reviews

Mr. Ali Mahdavi

3 years ago

Date of purchase: 19/05/2021

Product reviews

Not received a review invite?

About DHL eCommerce UK

We are one of the UK’s leading delivery specialists, connecting retailers with customers across the UK, Europe and around the world. With a national network of more than 50 sites and 2,000 vehicles, we provide convenient delivery choices which fit in to the busy lifestyles of consumers.

Read all

02476 937 770

Unit 1, 2 Hillman Way, Ryton-on-Dunsmore, Coventry, CV8 3ED, United Kingdom