How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

DHL eCommerce UK Reviews

https://track.dhlparcel.co.uk/

Rated

Excellent

We are one of the UK’s leading delivery specialists, connecting retailers with customers across the UK, Europe and ROW

44%

service satisfaction

88%

recommends

Service

4.4

Product

4.4

35,143

4,944

1,757

1,341

3,755

46,940

ratings over the past year

Displaying all 334,201 reviews

David Smedley

Beoley, REDDITCH

3 years ago

Date of purchase: 19/05/2021

Product reviews

Steve Hall

Chesterfield

3 years ago

Date of purchase: 19/05/2021

Product reviews

Elliott Pamela

3 years ago

Date of purchase: 19/05/2021

Product reviews

Jez

3 years ago

Date of purchase: 19/05/2021

Product reviews

Barry Lord

Manchester

3 years ago

Date of purchase: 19/05/2021

Product reviews

Sharon Riley

Waterloo liverpool

3 years ago

Date of purchase: 19/05/2021

What Sharon Riley said about DHL eCommerce UK:

Good

Product reviews

. Carlie Goodman

Pitstone Bucks

3 years ago

Date of purchase: 19/05/2021

What . Carlie Goodman said about DHL eCommerce UK:

Delivery arrived a day late

Product reviews

Etherington Madeleine

3 years ago

Date of purchase: 19/05/2021

Product reviews

Elaine Haines

Lincoln

3 years ago

Date of purchase: 19/05/2021

Product reviews

Elizabeth Geatches

Nr. Totnes

3 years ago

Date of purchase: 19/05/2021

What Elizabeth Geatches said about DHL eCommerce UK:

Already said.

Product reviews

Instructions to leave my parcel in my porch. Parcel was left just inside our entrance gate, beside a road and away from our house. The parcel could have been taken or got wet if raining. Very disappoi

...

Read all

Parcel delivery time : Good

Clear communication : Poor

The way your parcel was dealt with if you were not at home: : Poor

Condition of parcel : Good

Ease of use of parcel tracking facilities : Good

Ease of use of website : Good

Not received a review invite?

About DHL eCommerce UK

We are one of the UK’s leading delivery specialists, connecting retailers with customers across the UK, Europe and around the world. With a national network of more than 50 sites and 2,000 vehicles, we provide convenient delivery choices which fit in to the busy lifestyles of consumers.

Read all

02476 937 770

Unit 1, 2 Hillman Way, Ryton-on-Dunsmore, Coventry, CV8 3ED, United Kingdom