How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

DHL eCommerce UK Reviews

https://track.dhlparcel.co.uk/

Rated

Excellent

We are one of the UK’s leading delivery specialists, connecting retailers with customers across the UK, Europe and ROW

44%

service satisfaction

89%

recommends

Service

4.4

Product

4.4

35,138

4,944

1,756

1,341

3,754

46,933

ratings over the past year

334,198 out of 334,192 reviews

Emma Chatterji

3 years ago

Date of purchase: 19/05/2021

What Emma Chatterji said about DHL eCommerce UK:

Always arrive ontime 10/10 excellent!

Product reviews

Rosalind O'Donnell

3 years ago

Date of purchase: 19/05/2021

Product reviews

patrick whelan

3 years ago

Date of purchase: 19/05/2021

Product reviews

JENNIFER HUTTON

Portsmouth

3 years ago

Date of purchase: 19/05/2021

What JENNIFER HUTTON said about DHL eCommerce UK:

Insisted on parcel going to a neighbour as I wasn't going to be home for a few days, parcel has been left outside my door and has come up saying its been signed for when it hasn't so if its stolen I'l

...

Read all

Product reviews

MRS SALLY METCALFE

Notts

3 years ago

Date of purchase: 19/05/2021

What MRS SALLY METCALFE said about DHL eCommerce UK:

I didn't use them they delivered to my household.

Product reviews

Lee Donaldson

west tibury

3 years ago

Date of purchase: 19/05/2021

Product reviews

Mrs Deborah Mouat

3 years ago

Date of purchase: 19/05/2021

Product reviews

A Angus

Aberdeen

3 years ago

Date of purchase: 18/05/2021

What A Angus said about DHL eCommerce UK:

Excellent

Product reviews

Not received a review invite?

About DHL eCommerce UK

We are one of the UK’s leading delivery specialists, connecting retailers with customers across the UK, Europe and around the world. With a national network of more than 50 sites and 2,000 vehicles, we provide convenient delivery choices which fit in to the busy lifestyles of consumers.

Read all

02476 937 770

Unit 1, 2 Hillman Way, Ryton-on-Dunsmore, Coventry, CV8 3ED, United Kingdom