How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Ding Dong Dim Sum Reviews | Customer Service Reviews for https://www.feefo.com/reviews/ding-dong-dim-sum | Feefo

2,840 out of 2,835 reviews

Caroline Bridge

3 years ago

Date of purchase: 03/04/2021

Ding Dong Favourites For Two

More reviews of this product (827)View product website

Loved the food and clear instructions. A great date night. Thank-you.

tom greenwood mears

Ding Dong Dim Sum

3 years ago

Thanks Caroline - so glad you enjoyed them! And thanks for taking the time to leave a review - they mean so much!

See full customer review

Angie Hardie

3 years ago

Date of purchase: 04/04/2021

Meat and Few Veg For Two

More reviews of this product (85)View product website

Super delicious food, the right amount for 2 people without feeling stuffed, and the instructions were easy to follow.

tom greenwood mears

Ding Dong Dim Sum

3 years ago

Hi Angie, thanks for the feedback. Really glad you enjoyed the meal! Hope you've had a good weekend!

See full customer review

Annette Hart

3 years ago

Date of purchase: 04/04/2021

Ding Dong Favourites For Four

More reviews of this product (243)View product website

Good tasty food. Steamer baskets didn't work well though. Following instructions and putting the greaseproof circles on the bottom (and not quite why on top of the food too?) meant that the basket h

...

Read all

tom greenwood mears

Ding Dong Dim Sum

3 years ago

Hi Annette, thanks for this, really useful. It sounds like the grease proofs were doing more harm than good and they're the least necessary part of the steamer - glad you found a way round it though. We're going to do some testing based on your feedback to see if we can lose the grease proof paper completely. Thanks again, this is exactly what this service is for.

See full customer review

Caterina Giolo

3 years ago

Date of purchase: 04/04/2021

Ding Dong Favourites For Two

More reviews of this product (827)View product website

Delicious, nicely packed and easy to cook!

tom greenwood mears

Ding Dong Dim Sum

3 years ago

Hi Caterina, thanks for the feedback!! Glad you enjoyed your box - here's hoping you're back for another box soon!

See full customer review

Sue Turnbull

3 years ago

Date of purchase: 28/03/2021

Surf & Turf For Two

More reviews of this product (255)View product website

Enjoyed the whole experience, everything you needed to prepare and cook the meal, right down to the chopsticks. Understand this is a new company and I wish them all the best

tom greenwood mears

Ding Dong Dim Sum

3 years ago

Thanks Sue - appreciate this. It's been a great but busy few weeks - hopefully you're back to try another box in the not too distant future!

See full customer review

Milko

Wokingham

3 years ago

Date of purchase: 31/03/2021

Meat and Few Veg For Four

More reviews of this product (22)View product website

Living outside London in a pandemic made me try several dim sum delivery companies, but the taste and overall quality of Ding Dong Dim Sum is by far better than anything I’ve tried before. Kudos for t

...

Read all

tom greenwood mears

Ding Dong Dim Sum

3 years ago

Hi Milko - thanks so much for this, we really appreciate it. So glad you enjoyed your box!

See full customer review

Amy Burdzik

3 years ago

Date of purchase: 03/04/2021

Ding Dong Favourites For Two

More reviews of this product (827)View product website

Everything was absolutely delicious! I loved the slaw and the dipping sauces were great.

tom greenwood mears

Ding Dong Dim Sum

3 years ago

Thanks Amy! We're really proud of both the slaw and the dipping sauces, so glad to hear they went down well! Hope you've had a good weekend!

See full customer review

Natalia Tkacheva

3 years ago

Date of purchase: 02/04/2021

Ding Dong Favourites For Two

More reviews of this product (827)View product website

Delicious dim sum, which is easy to cook.

tom greenwood mears

Ding Dong Dim Sum

3 years ago

Hi Natalia - thanks for this, we really really appreciate it.

See full customer review

Caroline Acheson

3 years ago

Date of purchase: 02/04/2021

Ding Dong Favourites For Four

More reviews of this product (243)View product website

Nice food and well packaged. Taste was ok, not amazing. Price was high for quality and amount of food.

tom greenwood mears

Ding Dong Dim Sum

3 years ago

Hi Caroline, thanks for taking the time to leave your note, it's all really useful. We will keep in mind your feedback as we develop the menu and business in the future. Hope you had a great weekend!

See full customer review

Elizabeth Hanson

3 years ago

Date of purchase: 31/03/2021

Meat and Few Veg For Two

More reviews of this product (85)View product website

Excellent food, lots of it arrived on time well packed with easy to use with full instructions. Definitely recommend it’s delicious

tom greenwood mears

Ding Dong Dim Sum

3 years ago

Thanks so much Elizabeth! So glad you enjoyed the food!

See full customer review

Not received a review invite?

About Ding Dong Dim Sum

Ding Dong Dim Sum delivers a prepared, ready to cook dim sum meal to your door, along with a biodegradable steamer, taking all the hard work out but leaving all the fun in.

Read all

07581619523

Unit 603, 26 Chase Road, London, Greater London, NW10 6QN, United Kingdom