Your staff have to explain in details about your frills and gift
1) Timeline issue - When can a client expect to receive the frills or gift
2) How do your company designate the reward, like 3000 Shell
Although I had to cancel the policy in the end, but I thought I feeback on the customer service your good company provided.
The customer service personnel, Jit, was friendly and was able to explain
What Chuan Heng Ang said about DirectAsia Insurance:
Convenience and easy to get quote. But ask too much info. I also got no clue if I will get the voucher in their promotion after making payments. Room for improvement
Joey
DirectAsia Insurance
6 years ago
Hi Mr Ang
Thank you for the suggestion. We have also checked, and am delighted to inform you that you are eligible for the promotion. Keep the suggestions coming! And wishing you a Happy New Year.
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