How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Direct-Travel.co.uk Reviews | Customer Service Reviews for https://www.feefo.com/reviews/direct-travel-insurance | Feefo

Displaying all 12,243 reviews

Ms kantima april rogers

1 year ago

Date of purchase: 30/03/2023

What Ms kantima april rogers said about Direct-Travel.co.uk:

Quick , cheap

See full customer review

Mrs Denise Bacon

1 year ago

Date of purchase: 28/03/2023

What Mrs Denise Bacon said about Direct-Travel.co.uk:

Good communication with the telephone operator

See full customer review

Mr Anthony Parker

1 year ago

Date of purchase: 28/03/2023

What Mr Anthony Parker said about Direct-Travel.co.uk:

Simple series of questions

See full customer review

Mr Richard Parker

1 year ago

Date of purchase: 28/03/2023

What Mr Richard Parker said about Direct-Travel.co.uk:

Explained the options well

See full customer review

Trusted Customer

1 year ago

Date of purchase: 28/03/2023

Easy to use website and quick response. Have used in the past and always satisfied.

Zoe Fisk

Direct-Travel.co.uk

1 year ago

Thank you for your positive feedback. It is great to hear that you had a smooth process when purchasing your insurance with us! The Direct Travel Insurance Team.

See full customer review

Mrs Valerie Agrebi

1 year ago

Date of purchase: 28/03/2023

What Mrs Valerie Agrebi said about Direct-Travel.co.uk:

Quick ,easy and inexpensive 🤗

Zoe Fisk

Direct-Travel.co.uk

1 year ago

Thank you for your positive comments! We are glad you had a great experience! The Direct Travel Insurance Team.

See full customer review

Trusted Customer

1 year ago

Date of purchase: 24/03/2023

I couldn't seem to get to the payment page online, so I called and got very friendly and helpful service.

Zoe Fisk

Direct-Travel.co.uk

1 year ago

We are pleased that you received great customer service from our team! Thanks for your feedback! The Direct Travel Insurance Team.

See full customer review

Trusted Customer

1 year ago

Date of purchase: 19/03/2023

I find them easy to use, I have quite a few medical issues. Price wise very good. I only dropped one star because there is an admin charge at the end of £2.

Zoe Fisk

Direct-Travel.co.uk

1 year ago

Many thanks for taking the time to share your feedback on your recent experience! The Direct Travel Insurance Team.

See full customer review

Mr John Ridgard

1 year ago

Date of purchase: 16/03/2023

What Mr John Ridgard said about Direct-Travel.co.uk:

Delt quickly and thoroughly. I’m

Zoe Fisk

Direct-Travel.co.uk

1 year ago

Many thanks for taking the time to share your positive feedback on your recent experience! The Direct Travel Insurance Team.

See full customer review

Mr Michael Hasson

1 year ago

Date of purchase: 16/03/2023

What Mr Michael Hasson said about Direct-Travel.co.uk:

Fast and easy to travel the site

Zoe Fisk

Direct-Travel.co.uk

1 year ago

We are delighted that you found our website easy to use. Thank you for your positive feedback! The Direct Travel Insurance Team.

See full customer review

Not received a review invite?

About Direct-Travel.co.uk

Direct Travel Insurance specialises in travel insurance for individual travellers, couples and families. We offer a panel of insurance companies, providing a range of cover to suit all individual budgets and needs. We excel on excellent customer service, and you can be confident in choosing us to insure your trip. Our wide range of products and coverage options mean you can choose the cover that’s right for you. We offer Single Trip travel insurance, Annual travel insurance, with Winter Sports cover, and Backpacker options.

Read all

01376 809160

Digital House, Threshelfords Business Centre, Inworth Road, Feering, Colchester, Essex, Essex, CO5 9SE, United Kingdom