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Direct-Travel.co.uk Reviews | Customer Service Reviews for https://www.feefo.com/reviews/direct-travel-insurance | Feefo

Displaying all 12,243 reviews

Mr vivian jenkins

1 year ago

Date of purchase: 16/03/2023

What Mr vivian jenkins said about Direct-Travel.co.uk:

I experienced a smooth and easy way to select my insurance.

Zoe Fisk

Direct-Travel.co.uk

1 year ago

That is great to hear! Thank you for choosing Direct Travel Insurance! The Direct Travel Insurance Team.

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Trusted Customer

1 year ago

Date of purchase: 14/03/2023

Very good service

Zoe Fisk

Direct-Travel.co.uk

1 year ago

That is great to hear! Thank you for choosing Direct Travel Insurance! The Direct Travel Insurance Team.

See full customer review

Mohammad

luton

1 year ago

Date of purchase: 12/03/2023

What Mohammad said about Direct-Travel.co.uk:

yes,very easy to understand

Zoe Fisk

Direct-Travel.co.uk

1 year ago

Thanks for your positive comments, and for choosing Direct Travel Insurance! The Direct Travel Insurance Team.

See full customer review

Trusted Customer

1 year ago

Date of purchase: 12/03/2023

Arranging travel insurance was an easy online experience. I was able to select the cover I needed and at a fair price. I would recommend to anyone requiring travel insurance.

Zoe Fisk

Direct-Travel.co.uk

1 year ago

That is great to hear! We are pleased that you found our website easy to use, and that you had a smooth process when purchasing your insurance with us. We appreciate your feedback. The Direct Travel Insurance Team.

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Mrs Jane Banks

Newcastle upon Tyne

1 year ago

Date of purchase: 07/03/2023

What Mrs Jane Banks said about Direct-Travel.co.uk:

If trying to add an additional driver online it would be very helpful to be able to include the dates. I would also add that the amount quoted for adding a driver for the rest of the life of the polic

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Zoe Fisk

Direct-Travel.co.uk

1 year ago

Thank you for your feedback, please could you confirm this is in relation to your travel insurance policy? The Direct Travel Insurance Team.

Mrs Jane Banks

1 year ago

My car insurance policy (obviously!)

Zoe Fisk

Direct-Travel.co.uk

1 year ago

Thank you for your response. We can confirm we are a travel insurance provider and not car insurance. The Direct Travel Insurance Team.

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Mrs krystyna Dean

LEICESTER

1 year ago

Date of purchase: 09/03/2023

What Mrs krystyna Dean said about Direct-Travel.co.uk:

Great clear purchase good value and cover Easy to purchase and well explained policy l would recommend returning customer.

Zoe Fisk

Direct-Travel.co.uk

1 year ago

We are pleased that you had such a great experience! Thank you for your positive feedback! The Direct Travel Insurance Team.

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Trusted Customer

1 year ago

Date of purchase: 07/03/2023

Service efficient prices too high

Zoe Fisk

Direct-Travel.co.uk

1 year ago

Many thanks for taking the time to share your feedback on your recent experience! The Direct Travel Insurance Team.

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Mrs Lakhmir Sidhu

1 year ago

Date of purchase: 07/03/2023

What Mrs Lakhmir Sidhu said about Direct-Travel.co.uk:

They were very thorough in explaining everything in detail, very efficient service.

Zoe Fisk

Direct-Travel.co.uk

1 year ago

We are pleased that you received great customer service from our team! Thanks for your positive feedback! The Direct Travel Insurance Team.

See full customer review

Trusted Customer

1 year ago

Date of purchase: 07/03/2023

Uneasy to book, I don't know why. I'm trying to get the travel insurance. However, in medical questions, it won't let me through and go back to the homepage. But at the the costumers service helped me

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Zoe Fisk

Direct-Travel.co.uk

1 year ago

We apologise for the inconvenience. We are pleased that you received great customer service from our team, and that your issue was amended. We appreciate your feedback. The Direct Travel Insurance Team.

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Mrs Elaine Hewitson

1 year ago

Date of purchase: 26/02/2023

What Mrs Elaine Hewitson said about Direct-Travel.co.uk:

Very happy with how easy it was to get this done online

Zoe Fisk

Direct-Travel.co.uk

1 year ago

We are delighted that you found our website easy to use. Thank you for your positive feedback! The Direct Travel Insurance Team.

Mrs Elaine Hewitson

1 year ago

Thanks

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About Direct-Travel.co.uk

Direct Travel Insurance specialises in travel insurance for individual travellers, couples and families. We offer a panel of insurance companies, providing a range of cover to suit all individual budgets and needs. We excel on excellent customer service, and you can be confident in choosing us to insure your trip. Our wide range of products and coverage options mean you can choose the cover that’s right for you. We offer Single Trip travel insurance, Annual travel insurance, with Winter Sports cover, and Backpacker options.

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01376 809160

Digital House, Threshelfords Business Centre, Inworth Road, Feering, Colchester, Essex, Essex, CO5 9SE, United Kingdom