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DF Capital Bank Reviews

Rated
Exceptional

DF Capital is a specialist personal savings and commercial lending bank supporting the growth of UK businesses and savings.

Service
4.8
/5

5

4

3

2

1

958

171

15

3

6

1,153

ratings over the past year

Displaying all 5,392 reviews
Trusted Customer
3 years ago
Date of purchase: 15/10/2020
Very good process given there is no online log in. Will be improved once the capability to have an online account is added
Trusted Customer
3 years ago
Date of purchase: 15/10/2020
Clear guidance and procedure.
Trusted Customer
3 years ago
Date of purchase: 13/10/2020
Please see my emails.
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Joshua Ellis
DF Capital Bank
3 years ago
Thank you for taking the time to leave us a review. Your feedback helps us to continually improve the service we provide. It appears we have responded to your query, we apologise for the delay we have recently been experiencing a high volume of applications. If there is anything else we can improve on, please let us know at savings@dfcapital.co.uk. Thank you for choosing to save with DF Capital.Many thanks,DF Capital
Trusted Customer
3 years ago
Date of purchase: 15/10/2020
Straightforward opening procedure. Good documentation without being wordy. Good instructions for transferring money. Typeface could have been larger to ensure all information on account information wa
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Trusted Customer
3 years ago
Date of purchase: 15/10/2020
Your first email to me on opening the account was ambiguous. It said that I would receive two emails which would give me a temporary password to enable me to sign in and read my secure messages. I onl
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Joshua Ellis
DF Capital Bank
3 years ago
Thank you for taking the time to leave us a review. Your feedback helps us to continually improve the service we provide. Apologies for any inconvenience you have experienced we are looking to send out a guide shortly to assist our customers. If there is anything else we can improve on, please let us know at savings@dfcapital.co.uk. Thank you for choosing to save with DF Capital.Many thanks,DF Capital
Trusted Customer
3 years ago
Date of purchase: 15/10/2020
Very easy to open account & good interest rates
Trusted Customer
3 years ago
Date of purchase: 15/10/2020
Kept me informed including when Internet problem occured
Trusted Customer
3 years ago
Date of purchase: 15/10/2020
Easy and quick application with instant response. Email received following day to inform me funds had been received and in my account.
Trusted Customer
3 years ago
Date of purchase: 15/10/2020
I managed to find my way around the system and got my account opened without much trouble
Trusted Customer
3 years ago
Date of purchase: 15/10/2020
Good interest rate, easy to open an account and would certainly recommend the bank to friends and family.
About DF Capital Bank
DF Capital is a specialist personal savings and commercial lending bank. With a range of straightforward savings products for individuals and flexible finance products for businesses, we’re here to support the growth of businesses and savings across the UK. We were founded as a niche commercial lender in 2016 to provide finance solutions for small and medium-sized enterprises (SMEs), and have grown a lot since then. In September 2020 we were authorised as a bank which has enabled us to launch our range of competitive savings products, while continuing to maintain and develop the support we provide for UK businesses. From straightforward savings to practical commercial finance solutions we're committed to delivering a trusted, reliable and customer focused experience.
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St James’ Building, 61-95 Oxford Street, Manchester, Greater Manchester, M1 6EJ, United Kingdom
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About DF Capital Bank
DF Capital is a specialist personal savings and commercial lending bank. With a range of straightforward savings products for individuals and flexible finance products for businesses, we’re here to support the growth of businesses and savings across the UK. We were founded as a niche commercial lender in 2016 to provide finance solutions for small and medium-sized enterprises (SMEs), and have grown a lot since then. In September 2020 we were authorised as a bank which has enabled us to launch our range of competitive savings products, while continuing to maintain and develop the support we provide for UK businesses. From straightforward savings to practical commercial finance solutions we're committed to delivering a trusted, reliable and customer focused experience.