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DNA Insurance Reviews

Rated
Excellent
Service
4.5
/5
Product
0
/5

5

4

3

2

1

44

4

0

0

5

53

ratings over the past year

Displaying all 3,467 reviews
Trusted Customer
9 months ago
Date of purchase: 22/11/2023
James was helpful and easy to get along with he really wanted to help get me a price I was happy with
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Louise
DNA Insurance
9 months ago
Amazing review!!! Thank you for taking the time to leave us your 5-star comment, your feedback is very important to us here at DNA and we always aim for the best customer service. We are very happy to hear James was great at finding you the correct policy to suit your needs.
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MK
Mrs Aliya Khan
9 months ago
Date of purchase: 22/11/2023
What Mrs Aliya Khan said about DNA Insurance:
Very friendly and helpful and professional
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Louise
DNA Insurance
9 months ago
Good afternoon Mrs. Khan, Thank you for your 5-star review, we are pleased to hear you have experienced a great customer service from the team here at DNA, if there is anything else we can help with please do not hesitate to get in contact.
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Trusted Customer
9 months ago
Date of purchase: 07/11/2023
One of the worst Mistake of my life is having a policy with this company when they miss sold me a policy and then Further trying to charge me 3k more even when they haven’t put my vehicles on the mid
...
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Louise
DNA Insurance
9 months ago
We’re sorry to hear you’ve not been entirely happy with your policy and are looking into the issues raised. Our customer service manager will be calling you this morning to resolve this matter.
Trusted Customer
9 months ago
It seems to be a miscommunication and was resolved swiftly thank you
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AL
AUTO CARE EXPERTS LTD
9 months ago
Date of purchase: 30/10/2023
What AUTO CARE EXPERTS LTD said about DNA Insurance:
Very helpful
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Louise
DNA Insurance
9 months ago
Good evening, Thank you for your 5-star review, we are pleased to hear you have had a great customer service from the team here at DNA, if there is anything else we can help with please get in contact and we will be happy to help.
AL
AUTO CARE EXPERTS LTD
9 months ago
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Trusted Customer
9 months ago
Date of purchase: 14/11/2023
Tried their best to get the best cote.rang back few times weras others didnt seem too bothered.
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Louise
DNA Insurance
9 months ago
Thank you for your feedback, its great to hear you have received great service from the team here at DNA, your feedback is very important to us and if there is anything else we can help with please contact our customer service department who will be happy to help.
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MC
Mr Mohamed Irfan Casim
9 months ago
Date of purchase: 08/11/2023
What Mr Mohamed Irfan Casim said about DNA Insurance:
Very good customer service
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Louise
DNA Insurance
9 months ago
Good evening, Thank you for your 5-star review, its great to hear you have received great service from the team here at DNA. Have a great week.
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ML
Miss Chelsea Linacre
9 months ago
Date of purchase: 14/11/2023
What Miss Chelsea Linacre said about DNA Insurance:
Good communication very easy to get in touch with and sort out any issues
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Louise
DNA Insurance
9 months ago
Good afternoon Miss Linacre, Thank you for leaving us your review and we are pleased to hear you had a good customer service experience, if there is anything else we can help with please do not hesitate to get in contact with the team here at DNA.
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Trusted Customer
9 months ago
Date of purchase: 07/11/2023
Rob coe went above and beyond to help me obtain the best quote for the best policy great service and easy to deal with cheers Rob
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Louise
DNA Insurance
9 months ago
Good afternoon, Thank you for your 5-star review, its great to hear you have received great service from Rob here at DNA, if there is anything else we can help with please contact our customer service department. Have a great week.
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JL
Jcs Vehicle Sales Ltd
10 months ago
Date of purchase: 09/11/2023
What Jcs Vehicle Sales Ltd said about DNA Insurance:
spoke with Darren, very good service from start to finish went through everything without a problem and explained anything i asked very pleased
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Louise
DNA Insurance
10 months ago
Good evening, Thank you for your 5-star review, we are pleased to hear you have received a great customer service from Darren here at DNA, and happy to hear he explained everything in detail to you. if there is anything else we can help with please do not hesitate to get in contact.
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Trusted Customer
10 months ago
Date of purchase: 06/11/2023
Very good help
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Louise
DNA Insurance
10 months ago
Good afternoon, Thank you for taking the time to leave us your review, we are pleased to hear you have received a great customer service from the team here at DNA.
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About DNA Insurance
At DNA, we prize one thing above all else- our people. We know it's our straight-talking team and our hard-working customers who make us one of the highest-rated motor trade insurers you can find, so we always put people first, and sales second. Ever since the company was first set up back in 2003, we've stood for honesty. For no nonsense. For genuinely helpful service. Our goal is to get you the best motor trade, business or bespoke personal insurance we can, as fast as we can and our teams brilliant at it. (If you need proof, just look at our reviews) These days we're part of the Howden Group, which means we've got access to some of the best deals out there, from a stellar network of underwriters. But we're still the same frank and honest team we've been since the start. Co-founder Danny (brightest teeth in Romford), level-headed Dave, Wes "the fixer" for trickier customers, Charlee here for life, James (Dannys son) literally making us a family business and everyone else, too. And we know it's people like our team that keep customers like you coming back year after year. So, if you're after honest insurance that saves you time and money, just give us a call. We'll make it worth your while.
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ADEC House, Chesham Close, Romford, Essex, RM7 7PJ, United Kingdom
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About DNA Insurance
At DNA, we prize one thing above all else- our people. We know it's our straight-talking team and our hard-working customers who make us one of the highest-rated motor trade insurers you can find, so we always put people first, and sales second. Ever since the company was first set up back in 2003, we've stood for honesty. For no nonsense. For genuinely helpful service. Our goal is to get you the best motor trade, business or bespoke personal insurance we can, as fast as we can and our teams brilliant at it. (If you need proof, just look at our reviews) These days we're part of the Howden Group, which means we've got access to some of the best deals out there, from a stellar network of underwriters. But we're still the same frank and honest team we've been since the start. Co-founder Danny (brightest teeth in Romford), level-headed Dave, Wes "the fixer" for trickier customers, Charlee here for life, James (Dannys son) literally making us a family business and everyone else, too. And we know it's people like our team that keep customers like you coming back year after year. So, if you're after honest insurance that saves you time and money, just give us a call. We'll make it worth your while.