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E-Cigarette Direct Reviews

https://www.ecigarettedirect.co.uk/
Rated
Exceptional

Ecigarette & Vaping Experts since 2008! The latest and greatest in eliquid and vaping hardware. Shop online, or visit in store.

Service
4.9
/5
Product
4.7
/5

5

4

3

2

1

1,359

57

9

2

13

1,440

ratings over the past year

26,940 out of 26,939 reviews
TE
Trace Elliott
1 year ago
Date of purchase: 30/08/2023
What Trace Elliott said about E-Cigarette Direct:
Easy to order, quick delivery. Happy with service.
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Deborah Harvey
1 year ago
Date of purchase: 31/08/2023
What Deborah Harvey said about E-Cigarette Direct:
Very speedy postage I was really impressed
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Trusted Customer
1 year ago
Date of purchase: 01/09/2023
Quick and easy .would recommend
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Dawn
E-Cigarette Direct
1 year ago
Thank you for your review We are happy to hear that you found the the whole process quick an easy 😊 We look forward to seeing you again soon Dawn, E-cigaretteDirect
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Trusted Customer
1 year ago
Date of purchase: 31/08/2023
It was delivered safely and works well. I like this brand and it is small enough to fit through a letterbox.
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jay little
1 year ago
Date of purchase: 01/09/2023
What jay little said about E-Cigarette Direct:
would recommend quick delivery and easy ordering
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JD
Joanna Darrington
1 year ago
Date of purchase: 01/09/2023
What Joanna Darrington said about E-Cigarette Direct:
I really cannot fault the customer service I have recently received. Items are dispatched quickly and the after care is fantastic. Please don’t change!
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Dawn
E-Cigarette Direct
1 year ago
Thank you for your lovely feedback We are glad to hear that your order arrived quickly and that we have been able to assist you. We are always on-hand to help if needed 😊 Dawn, E-cigaretteDirect
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Carol Howe
1 year ago
Date of purchase: 31/08/2023
What Carol Howe said about E-Cigarette Direct:
Excellent service from you plus good choice. I like the hexa pods which I've used for many yrs now. Depending on time ive ordered my goods have arrived the following day.
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Dawn
E-Cigarette Direct
1 year ago
Thank you for your review We are happy to hear that you are enjoying the Hexa device and pods, and that you orders always arrive quickly Dawn, E-cigaretteDirect
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Phillip Shaw
1 year ago
Date of purchase: 26/08/2023
What Phillip Shaw said about E-Cigarette Direct:
I filled the head with fluid and it all leaked out. I went to my vape provider and after a failed attempt they realised that the seals had been fitted the wrong way round. I lost a lot of fluid and h
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Dawn
E-Cigarette Direct
1 year ago
Thank you for your feedback I am sorry to hear that you have experienced these issues I can see that you have spoken with one of my colleagues who is helping to resolve this for you Dawn, ECD
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SHIREEN MCCAMBRIDGE
1 year ago
Date of purchase: 31/08/2023
What SHIREEN MCCAMBRIDGE said about E-Cigarette Direct:
Fabulous best delivery service I have ever used
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Dawn
E-Cigarette Direct
1 year ago
Thank you for your glowing review 😊 It's great to hear that your items arrived quickly Dawn, E-cigaretteDirect
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Trusted Customer
1 year ago
Date of purchase: 31/08/2023
I had a great experience with Ecig Direct, although they sent me the wrong items in my order, they rectified this immediately and I got sent the correct items hassle free! Would definitely recommend
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Alice
E-Cigarette Direct
1 year ago
Hi There, Thanks for your review. I am sorry that there was an error with your order but I'm so glad we could get this resolved quickly for you! :) - Alice, ECD
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About E-Cigarette Direct
The company was founded in 2008 by Jean Rasbridge and James Dunworth. Initially run from Jean’s kitchen in an old farmhouse, the company grew rapidly through its focus on customer support and service and after Jean’s shed, drive and dining room (the last straw!) had been turned into packing stations, the company moved to its first warehouse. In 2013 the company opened its first shop in Neath, South Wales, and now has a network of shops throughout the South-West and Wales, and resellers as far away as Australia.
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01792 850 194
Unit 4-5 Bell Court, Felinfach, Swansea, Swansea, SA5 4HP, United Kingdom
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About E-Cigarette Direct
The company was founded in 2008 by Jean Rasbridge and James Dunworth. Initially run from Jean’s kitchen in an old farmhouse, the company grew rapidly through its focus on customer support and service and after Jean’s shed, drive and dining room (the last straw!) had been turned into packing stations, the company moved to its first warehouse. In 2013 the company opened its first shop in Neath, South Wales, and now has a network of shops throughout the South-West and Wales, and resellers as far away as Australia.