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E-Cigarette Direct Reviews

Rated
Exceptional

Ecigarette & Vaping Experts since 2008! The latest and greatest in eliquid and vaping hardware. Shop online, or visit in store.

Service
4.9
/5
Product
4.7
/5

5

4

3

2

1

1,356

55

9

2

13

1,435

ratings over the past year

Displaying all 26,945 reviews
Trusted Customer
2 months ago
Date of purchase: 20/06/2024
Excellent communication and extremely helpful throughout
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Trusted Customer
2 months ago
Date of purchase: 20/06/2024
Items arrived quickly and intact ,
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Dawn
E-Cigarette Direct
2 months ago
Thank you for your review. We are happy to hear that your order arrived quickly. Hopefully we can hit 5 stars next time 😀 Dawn, E-cigaretteDirect
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Trusted Customer
2 months ago
Date of purchase: 20/06/2024
Excellent.
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Trusted Customer
2 months ago
Date of purchase: 19/06/2024
yet again first class in every way well done
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Trusted Customer
2 months ago
Date of purchase: 19/06/2024
The service I received on each and every occasion is extremely professional, understanding, and customer centric. It is always a pleasure to do business with.
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Alice
E-Cigarette Direct
2 months ago
Hi There, thank you so much for your review! We're so pleased you are happy with our service :) - Alice, E-Cigarette Direct
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Glenda Burnham
Wisbech
2 months ago
Date of purchase: 18/06/2024
What Glenda Burnham said about E-Cigarette Direct:
Absolutely brilliant, only ever had a problem with one cigarette which was replaced without any trouble. I would certainly recommend them.
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Dawn
E-Cigarette Direct
2 months ago
Thank you for leaving us a review. We are pleased to hear that the issue you experienced was resolved quickly. We are always happy to help should any issues arise. We really appreciate your recommendation, and look forward to seeing you again Dawn, E-cigaretteDirect
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Trusted Customer
2 months ago
Date of purchase: 18/06/2024
Next day service at no extra cost.
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Trusted Customer
2 months ago
Date of purchase: 18/06/2024
Excellent service
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David Cole
Salisbury
2 months ago
Date of purchase: 18/06/2024
What David Cole said about E-Cigarette Direct:
First class service quick delivery and reasonably priced... payment quick and easy
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Craig Macinnes
Grangemouth
2 months ago
Date of purchase: 18/06/2024
What Craig Macinnes said about E-Cigarette Direct:
Excellent service as always from E-Cigarette Direct. Fast secure delivery
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About E-Cigarette Direct
The company was founded in 2008 by Jean Rasbridge and James Dunworth. Initially run from Jean’s kitchen in an old farmhouse, the company grew rapidly through its focus on customer support and service and after Jean’s shed, drive and dining room (the last straw!) had been turned into packing stations, the company moved to its first warehouse. In 2013 the company opened its first shop in Neath, South Wales, and now has a network of shops throughout the South-West and Wales, and resellers as far away as Australia.
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Unit 4-5 Bell Court, Felinfach, Swansea, Swansea, SA5 4HP, United Kingdom
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About E-Cigarette Direct
The company was founded in 2008 by Jean Rasbridge and James Dunworth. Initially run from Jean’s kitchen in an old farmhouse, the company grew rapidly through its focus on customer support and service and after Jean’s shed, drive and dining room (the last straw!) had been turned into packing stations, the company moved to its first warehouse. In 2013 the company opened its first shop in Neath, South Wales, and now has a network of shops throughout the South-West and Wales, and resellers as far away as Australia.