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E-Cigarette Direct Reviews

https://www.ecigarettedirect.co.uk/
Rated
Exceptional

Ecigarette & Vaping Experts since 2008! The latest and greatest in eliquid and vaping hardware. Shop online, or visit in store.

Service
4.9
/5
Product
4.7
/5

5

4

3

2

1

1,353

54

9

2

13

1,431

ratings over the past year

Displaying all 26,945 reviews
Trusted Customer
3 months ago
Date of purchase: 25/05/2024
Excellent service, no problems whatsoever with this service and product.
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Barry Grindley
3 months ago
Date of purchase: 25/05/2024
What Barry Grindley said about E-Cigarette Direct:
Great service Great products thank you
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Trusted Customer
3 months ago
Date of purchase: 25/05/2024
Fast delivery excellent products reasonable prices
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Trusted Customer
3 months ago
Date of purchase: 25/05/2024
Good
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Trusted Customer
3 months ago
Date of purchase: 16/05/2024
rapid delivery
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Trusted Customer
3 months ago
Date of purchase: 24/05/2024
Brillant service l love the next day delivery.
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Trusted Customer
3 months ago
Date of purchase: 24/05/2024
I found in Emily of the support staff a great help in selecting the right device and liquids for my needs. She is been great in switching the wrong choice I’ve made right after my purchase taking good
...
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Andrea
E-Cigarette Direct
3 months ago
Thanks for your feedback. We really appreciate you taking the time to thank Emily for helping you with recommendations on a device and liquids and are so pleased you have been happy with our service :) Andrea E Cigarette Direct
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Gordon Beard
Mid-Wales
3 months ago
Date of purchase: 24/05/2024
What Gordon Beard said about E-Cigarette Direct:
Very good communication from e-cig direct regarding product recall and what arrangements were put in place to return. The day I responded to them regarding the return they immediately and promptly off
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Andrea
E-Cigarette Direct
3 months ago
Thank you so much for your lovely review. We are so pleased to hear that you found our actions to a product recall by Innokin, was dealt with well and at a timely manner. We are happy we were able to help and resolve this for you and a new device arriving the following day. Thank you again for your feedback, we really do appreciate it :) Andrea E Cigarette Direct
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Trusted Customer
3 months ago
Date of purchase: 24/05/2024
Really quick delivery arrived on time ordering was very easy
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Pat Coyle
3 months ago
Date of purchase: 24/05/2024
What Pat Coyle said about E-Cigarette Direct:
Great .Arrived next day as promised
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About E-Cigarette Direct
The company was founded in 2008 by Jean Rasbridge and James Dunworth. Initially run from Jean’s kitchen in an old farmhouse, the company grew rapidly through its focus on customer support and service and after Jean’s shed, drive and dining room (the last straw!) had been turned into packing stations, the company moved to its first warehouse. In 2013 the company opened its first shop in Neath, South Wales, and now has a network of shops throughout the South-West and Wales, and resellers as far away as Australia.
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01792 850 194
Unit 4-5 Bell Court, Felinfach, Swansea, Swansea, SA5 4HP, United Kingdom
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About E-Cigarette Direct
The company was founded in 2008 by Jean Rasbridge and James Dunworth. Initially run from Jean’s kitchen in an old farmhouse, the company grew rapidly through its focus on customer support and service and after Jean’s shed, drive and dining room (the last straw!) had been turned into packing stations, the company moved to its first warehouse. In 2013 the company opened its first shop in Neath, South Wales, and now has a network of shops throughout the South-West and Wales, and resellers as far away as Australia.