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E-Cigarette Direct Reviews

Rated
Exceptional

Ecigarette & Vaping Experts since 2008! The latest and greatest in eliquid and vaping hardware. Shop online, or visit in store.

Service
4.9
/5
Product
4.7
/5

5

4

3

2

1

1,353

54

9

2

13

1,431

ratings over the past year

Displaying all 26,945 reviews
Trusted Customer
3 months ago
Date of purchase: 24/05/2024
Superb service , quick delivery , well stocked .
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Paul Butler
3 months ago
Date of purchase: 24/05/2024
What Paul Butler said about E-Cigarette Direct:
Slight problem with delivery, resolved without any fuss
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Trusted Customer
3 months ago
Date of purchase: 24/05/2024
Efficient & easy when I can't get to the shop - I understand why but it's unfortunate loyalty points& blue light card can't be used for online purchases.
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Alice
E-Cigarette Direct
3 months ago
Hi There, thank you so much for your review! Unfortunately, we are not allowed to offer reward points online but I will pop you over an email with some more information about Blue Light :) - Alice, E-Cigarette Direct
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Sharon Mcgee
3 months ago
Date of purchase: 24/05/2024
What Sharon Mcgee said about E-Cigarette Direct:
Efficient delivery
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DJ
Daniel Jordan
Braintree
3 months ago
Date of purchase: 24/05/2024
What Daniel Jordan said about E-Cigarette Direct:
The very best customer service! Kept informed every step of the way, and received my order less than 24 hours from when I ordered it... On a weekend no less! Very impressive. 👍
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Andrea
E-Cigarette Direct
3 months ago
Thank you so much for your 5 star review, it's great to hear feedback like this and we really do appreciate it :) Andrea E Cigarette Direct
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Trusted Customer
3 months ago
Date of purchase: 13/04/2024
always on time and good deals
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Michelle
Plymouth
3 months ago
Date of purchase: 22/05/2024
What Michelle said about E-Cigarette Direct:
Perfect service all round, product was exactly as described, super fast delivery.will definitely buy from here again, best price around.
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Trusted Customer
3 months ago
Date of purchase: 23/05/2024
Arrived on time
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Trusted Customer
3 months ago
Date of purchase: 23/05/2024
Great
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Roger Davies
3 months ago
Date of purchase: 23/05/2024
What Roger Davies said about E-Cigarette Direct:
Prompt delivery
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About E-Cigarette Direct
The company was founded in 2008 by Jean Rasbridge and James Dunworth. Initially run from Jean’s kitchen in an old farmhouse, the company grew rapidly through its focus on customer support and service and after Jean’s shed, drive and dining room (the last straw!) had been turned into packing stations, the company moved to its first warehouse. In 2013 the company opened its first shop in Neath, South Wales, and now has a network of shops throughout the South-West and Wales, and resellers as far away as Australia.
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Unit 4-5 Bell Court, Felinfach, Swansea, Swansea, SA5 4HP, United Kingdom
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About E-Cigarette Direct
The company was founded in 2008 by Jean Rasbridge and James Dunworth. Initially run from Jean’s kitchen in an old farmhouse, the company grew rapidly through its focus on customer support and service and after Jean’s shed, drive and dining room (the last straw!) had been turned into packing stations, the company moved to its first warehouse. In 2013 the company opened its first shop in Neath, South Wales, and now has a network of shops throughout the South-West and Wales, and resellers as far away as Australia.