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E-Cigarette Direct Reviews

Rated
Exceptional

Ecigarette & Vaping Experts since 2008! The latest and greatest in eliquid and vaping hardware. Shop online, or visit in store.

Service
4.9
/5
Product
4.7
/5

5

4

3

2

1

1,355

54

9

2

13

1,433

ratings over the past year

Displaying all 26,945 reviews
AS
Anthony Sale
Rochdale
3 months ago
Date of purchase: 19/05/2024
What Anthony Sale said about E-Cigarette Direct:
I loved the service from e cigarette direct received my orders pretty quickly and will be using them again for any of my vaping needs
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Dawn
E-Cigarette Direct
3 months ago
Thank you for your kind review. We love to hear that you loved our service 🥰 We look forward to seeing you again Dawn, EcigaretteDirect
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Archie Leitch
Glasgow Scotland
3 months ago
Date of purchase: 19/05/2024
What Archie Leitch said about E-Cigarette Direct:
Service is second to none. Fantastic quick response from your website to my front door best and quickest delivery service I've had in a long time.oh and by the way I'm absolutely hopeless doing anythi
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Alice
E-Cigarette Direct
3 months ago
Hi There, Thank you so much for taking the time to leave this lovely review, we really appreciate it and we're so glad we could help! We are always here to help and we look forward to speaking to you in the future :) - Alice, E-Cigarette Direct
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John Reed
Sunderland
3 months ago
Date of purchase: 17/05/2024
What John Reed said about E-Cigarette Direct:
Really fast from order to delivery and free if you spend more than 20 quid. Plus you get to speak to a helpful human if you ring them.
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Dawn
E-Cigarette Direct
3 months ago
Thank you for your lovely review. We are pleased that you received your items really fast, with the added bonus of free delivery (over £20). We are always happy to help via phone, email or our live chat if you need to get in touch 😀 Dawn, E-cigaretteDirect
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Scott Munton
South Leicestershire
3 months ago
Date of purchase: 18/05/2024
What Scott Munton said about E-Cigarette Direct:
The moment I’d clicked purchase. I had a notification it was being shipped, a few days later… through the door. 👍
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Trusted Customer
3 months ago
Date of purchase: 18/05/2024
The package was delivered within two days, and I was happy because I didn't have to be home in order to prove my age, which is the case with these type of orders with Amazon! I will definitely use t
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Trusted Customer
3 months ago
Date of purchase: 18/05/2024
Great customer service very helpful polite and thoughtful
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Trusted Customer
3 months ago
Date of purchase: 18/05/2024
Absolutely amazing company ❤️ they go up and beyond there staff or very caring and if you have problems they sort it out straight away 💯 pricent I would highly recommend this company to my friends an
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Dawn
E-Cigarette Direct
3 months ago
Thanks for leaving us such a lovely review. We are always happy to help our customers and resolve any issues straight away whenever possible 😀 Thank you for your recommendation, we really appreciate it Dawn, E-cigaretteDirect
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Simona
Luton
3 months ago
Date of purchase: 18/05/2024
What Simona said about E-Cigarette Direct:
Very Fast deivery. I’ll be back to buy from here. Recommend. Thank you!
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Trusted Customer
3 months ago
Date of purchase: 17/05/2024
I found the staff at the end of the phone very polite and helpful, I’d completed my online purchase but forgot to add spare tanks, so they just billed me and added to the order that I’d just completed
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Dawn
E-Cigarette Direct
3 months ago
Thank you for your review. We are always here to help with any issues, and if we can add items to an existing order, we will always try to 😀 Dawn, E-cigaretteDirect
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Trusted Customer
3 months ago
Date of purchase: 17/05/2024
Great arrived on time ,good service
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About E-Cigarette Direct
The company was founded in 2008 by Jean Rasbridge and James Dunworth. Initially run from Jean’s kitchen in an old farmhouse, the company grew rapidly through its focus on customer support and service and after Jean’s shed, drive and dining room (the last straw!) had been turned into packing stations, the company moved to its first warehouse. In 2013 the company opened its first shop in Neath, South Wales, and now has a network of shops throughout the South-West and Wales, and resellers as far away as Australia.
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Unit 4-5 Bell Court, Felinfach, Swansea, Swansea, SA5 4HP, United Kingdom
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About E-Cigarette Direct
The company was founded in 2008 by Jean Rasbridge and James Dunworth. Initially run from Jean’s kitchen in an old farmhouse, the company grew rapidly through its focus on customer support and service and after Jean’s shed, drive and dining room (the last straw!) had been turned into packing stations, the company moved to its first warehouse. In 2013 the company opened its first shop in Neath, South Wales, and now has a network of shops throughout the South-West and Wales, and resellers as far away as Australia.