Merchant Logo

E-Cigarette Direct Reviews

Rated
Exceptional

Ecigarette & Vaping Experts since 2008! The latest and greatest in eliquid and vaping hardware. Shop online, or visit in store.

Service
4.9
/5
Product
4.7
/5

5

4

3

2

1

1,353

54

9

2

13

1,431

ratings over the past year

Displaying all 26,948 reviews
Trusted Customer
4 months ago
Date of purchase: 09/05/2024
EXCELLENT
Product reviews

0
Share
Trusted Customer
4 months ago
Date of purchase: 08/05/2024
Brilliant service every time I’ve ordered from then, they are the only online company I use
Product reviews

0
Share
Trusted Customer
4 months ago
Date of purchase: 08/05/2024
Quick and easy.
Product reviews

0
Share
Trusted Customer
4 months ago
Date of purchase: 07/05/2024
Product reviews

0
Share
HH
Helen Hardy
Ludlow
4 months ago
Date of purchase: 07/05/2024
Product reviews

0
Share
Trusted Customer
4 months ago
Date of purchase: 07/05/2024
Excellent service so friendly helpful. Have a chat while taking your order top customer service 😀
Merchant Logo
Dawn
E-Cigarette Direct
3 months ago
Thank you for leaving us a review. We really appreciate you kind words. We always enjoying having a quick catch up with our customers when they call 😀 Dawn, E-cigaretteDirect
Product reviews

0
Share
PD
peter dyer
Bridgend
4 months ago
Date of purchase: 07/05/2024
What peter dyer said about E-Cigarette Direct:
Excellent fast service
Product reviews

0
Share
Trusted Customer
4 months ago
Date of purchase: 07/05/2024
Delivery swift and precise. A company with a great customer service team should you ever have a problem.
Merchant Logo
Dawn
E-Cigarette Direct
3 months ago
Thank you for your lovely review. We are happy to hear that you received great customer service, we are always here to help wherever we can 😀 I am pleased to hear that you are enjoying your Halo Cherry Bakewell and Halo Menthol Blast liquids, we think they are great too! Dawn, E-cigaretteDirect
Product reviews

0
Share
Trusted Customer
4 months ago
Date of purchase: 30/04/2024
Great item and price, super fast delivery
Product reviews

0
Share
Trusted Customer
4 months ago
Date of purchase: 06/05/2024
Product reviews

0
Share
About E-Cigarette Direct
The company was founded in 2008 by Jean Rasbridge and James Dunworth. Initially run from Jean’s kitchen in an old farmhouse, the company grew rapidly through its focus on customer support and service and after Jean’s shed, drive and dining room (the last straw!) had been turned into packing stations, the company moved to its first warehouse. In 2013 the company opened its first shop in Neath, South Wales, and now has a network of shops throughout the South-West and Wales, and resellers as far away as Australia.
Read all
Unit 4-5 Bell Court, Felinfach, Swansea, Swansea, SA5 4HP, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About E-Cigarette Direct
The company was founded in 2008 by Jean Rasbridge and James Dunworth. Initially run from Jean’s kitchen in an old farmhouse, the company grew rapidly through its focus on customer support and service and after Jean’s shed, drive and dining room (the last straw!) had been turned into packing stations, the company moved to its first warehouse. In 2013 the company opened its first shop in Neath, South Wales, and now has a network of shops throughout the South-West and Wales, and resellers as far away as Australia.