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easyfinancial Reviews | Customer Service Reviews for https://www.feefo.com/reviews/easy-financial | Feefo

Displaying all 65,637 reviews

Trusted Customer

9 years ago

Date of purchase: 14/08/2014

Excellent

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Trusted Customer

9 years ago

Date of purchase: 14/08/2014

The representative of your store was very helpfully and I was totally pleased by her service

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Trusted Customer

9 years ago

Date of purchase: 14/08/2014

Very poor organization or knowledge. Wasted time and never followed through. Would not recommend

easyfinancial

9 years ago

We are sorry that you had a poor experience with us. One of our customer service agents will be contacting to you to gather additional information about your concern, so that it can be addressed quickly. It is our goal to ensure that you have a good experience and when you don’t, we will strive to fix it. Thanks for letting us know. the team @ easyfinancial

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Trusted Customer

9 years ago

Date of purchase: 13/08/2014

Very positive experience again. Sherry ( my rep)is outstanding. She always goes above and beyond for me.

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Trusted Customer

9 years ago

Date of purchase: 14/08/2014

They tried to add about $500 in irrelevant charges and I had to fight to get them removed.

easyfinancial

9 years ago

I am glad to hear that you were able to get the loan you requested, I am sorry to hear that you received additions that were not to your liking. All of our loans, optional protection plans, and rates are to be fully disclosed, and are listed on the loan documents. Our goal is to have you as a happy customer, and we will endeavor to do this. Someone from our customer service team will be reaching out to you to get additional information, and resolve any concerns. Thank you for your feedback. the team @ easyfinancial

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Trusted Customer

9 years ago

Date of purchase: 14/08/2014

I always had excellent service with the branch here. They are always friendly and kind and talk about other things with you and they make you feel like home. I enjoy their company when I have to vis

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Trusted Customer

9 years ago

Date of purchase: 14/08/2014

Very friendly and helpful - got the job done fast :)

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Trusted Customer

9 years ago

Date of purchase: 13/08/2014

Contact was prompt and my questions were answered with sufficient explanations as needed. The process is thorough somewhat time-consuming with getting all the needed documentation requirements in an

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Trusted Customer

9 years ago

Date of purchase: 13/08/2014

they were very helpful and quick. i will deal with them again and refer friends to them

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Trusted Customer

9 years ago

Date of purchase: 12/08/2014

I like dealing with my store, When I am in a desperate spot and need a few dollars more to get me thru the tough spot, Easy Financial Always comes thru for me , Thank You very much. Mr. Tony Curtis.

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