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Echelon Fitness UK Reviews

Rated
Excellent

Quality at-home indoor exercise equipment with on-demand & live classes taught by our world-class instructors.

Service
4.2
/5

5

4

3

2

1

39

6

4

2

7

58

ratings over the past year

Echelon Fitness UK is no longer an active Feefo customer
Displaying all 116 reviews
Trusted Customer
1 year ago
Date of purchase: 13/12/2022
Great product and service
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Customer Service
Echelon Fitness UK
1 year ago
Hi there, We really appreciate you taking the time to provide us with your feedback. Kind regards Echelon Fit UK
EK
edward kennedy
1 year ago
Date of purchase: 12/12/2022
What edward kennedy said about Echelon Fitness UK:
had problems with bluetooth but contacted echelon and has now been sorted very good with communications now works fine
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Customer Service
Echelon Fitness UK
1 year ago
Hi Edward, It's great to hear that our Customer Service team were able to resolve the Bluetooth connectivity issues you were experiencing. We look forward to seeing you on the leaderboard soon! Kind regards, Echelon Fit UK
CC
Christine Carscadden
1 year ago
Date of purchase: 05/12/2022
What Christine Carscadden said about Echelon Fitness UK:
I've enjoyed such a great customer experience with Echelon Fit UK. The team's customer service is always responsive and top notch. The workout equipment and apparel is wonderful, and I highly recommen
...
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Customer Service
Echelon Fitness UK
1 year ago
Hey Christine, We are so pleased to hear that your experience was positive. Kind regards Echelon Fit UK
MC
Martyn Cole
1 year ago
Date of purchase: 26/11/2022
What Martyn Cole said about Echelon Fitness UK:
Could have been delivered quicker but overall good customer contact and avice
AC
Antony Coulam
1 year ago
Date of purchase: 29/11/2022
What Antony Coulam said about Echelon Fitness UK:
Still waiting for delivery, so in general not good so far.
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Customer Service
Echelon Fitness UK
1 year ago
Hi Antony, We're sorry to hear that your delivery was taking longer than expected. Our delivery lead-time is 3 - 5 working days however we are experiencing slight delays due to the Black Friday weekend. I can see that your delivery was originally scheduled for 12 December however, we were able to bring this forward for you and we are so pleased to hear that you have received your order, assembled the bike and completed your first ride. We look forward to seeing you on the leaderboard soon!
AC
Antony Coulam
1 year ago
Thanks for arranging the delivery to be pulled forward.
Trusted Customer
1 year ago
Date of purchase: 04/11/2022
Excellent service! Clear communication, and quick to respond to queries.
About Echelon Fitness UK
Echelon is a global fitness company dedicated to inspiring and motivating healthy living through state-of-the-art technology and applications, immersive content, and cutting edge entertainment whilst always engaging our member-based community.

Echelon’s wide variety of high quality smart bikes, smart treadmill, smart rower, and smart fitness mirror allow people to workout in their own space, in their own time, and in their own way by delivering a community to inspire, classes to challenge, and instructors to motivate. Experience connected home fitness unlike ever before with Echelon.

GET THE ECHELON APP
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2 Clutterbuck Close, Chippenham, Greater London, SN15 1UX, United Kingdom
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About Echelon Fitness UK
Echelon is a global fitness company dedicated to inspiring and motivating healthy living through state-of-the-art technology and applications, immersive content, and cutting edge entertainment whilst always engaging our member-based community.

Echelon’s wide variety of high quality smart bikes, smart treadmill, smart rower, and smart fitness mirror allow people to workout in their own space, in their own time, and in their own way by delivering a community to inspire, classes to challenge, and instructors to motivate. Experience connected home fitness unlike ever before with Echelon.

GET THE ECHELON APP