Dear Bryony, thanks for taling the time to read my feed-back. It would have been even better if I had had an answer to tell me what went wrong with my delivery, raher than to tell me you are looking into it, whuch sounds non commital, and to offer me my delivery charge back, as your company delivered a week late. Also, no apology with regards your delivery company blocking my garage door when they actuallyhad plenty of space to leave the delivery without doing so. Thanks, bjt I find the response falls short on this occasion.