How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

EE Store Reviews | Customer Service Reviews for https://www.feefo.com/reviews/ee-store | Feefo

Displaying all 78,403 reviews

Stephen

Surrey

1 year ago

Date of purchase: 17/06/2023

Satisfied with delivery

Recommends

What Stephen said about EE Store:

The ordering was quick and simple and they refunded my account quickly when I returned the phone.

Kayode

EE Store

9 months ago

Hi, Thank you for such great feedback. I am glad to hear you enjoyed shopping with us and hope we see you again soon. Best wishes, Kayode

Product reviews

Improvement Points: I could not transfer my 'Contacts' from my SIM to the new phone. In addition, I was not able to silence the annoying 'jingle' when switching the phone on and off, despite following

...

Read all

Features : Excellent

Value for money : Good

Design : Exceptional

Ease of use : Excellent

Battery life : Exceptional

Kayode

EE Store

9 months ago

Hello, Thank you for your review. I am sorry to hear you are unhappy. We really do appreciate when customers feedback. If we can help with anything at all, please let us know at enquire-store@ee.co.uk Best wishes, Kayode

PRABIR

Bathampton

1 year ago

Date of purchase: 21/06/2023

Overall Satisfied

Satisfied with delivery

Recommends

Kayode

EE Store

9 months ago

Hello, Thank you for your review. We love to hear from customers so we can keep on improving what we do. I hope we see you on site again soon. Best wishes, Kayode

Product reviews

Improvement Points: We have limited use of the landline these days. Most of the calls we receive are either scam or sales pitches.

Value for money : Exceptional

Sound quality : Exceptional

Size and weight : Exceptional

Range : Exceptional

Kayode

EE Store

9 months ago

Hi, Thank you for leaving a review for your order, we really do appreciate this. If we can offer any assistance, please let us know. enquire-store@ee.co.uk Best wishes, Kayode

Sharon

dunfermline

1 year ago

Date of purchase: 21/06/2023

Satisfied with delivery

Recommends

Kayode

EE Store

9 months ago

Hello, Thank you for your review. We love to hear from customers so we can keep on improving what we do. I hope we see you on site again soon. Best wishes, Kayode

Product reviews

Marjorie

Rickmansworth

1 year ago

Date of purchase: 21/06/2023

Satisfied with delivery

Recommends

What Marjorie said about EE Store:

Kayode

EE Store

9 months ago

Hello, Thank you for your review. We love to hear from customers so we can keep on improving what we do. I hope we see you on site again soon. Best wishes, Kayode

Product reviews

MRS R P R

County Durham

1 year ago

Date of purchase: 21/06/2023

Overall Satisfied

Satisfied with delivery

Recommends

Kayode

EE Store

9 months ago

Hello, Thank you for your review. We love to hear from customers so we can keep on improving what we do. I hope we see you on site again soon. Best wishes, Kayode

Product reviews

David

Tonbridge

1 year ago

Date of purchase: 21/06/2023

Overall Satisfied

Satisfied with delivery

Recommends

Kayode

EE Store

9 months ago

Hello, Thank you for your review on your experience with us, I am glad to hear you enjoyed shopping with us and hope we see you again soon. Best wishes, Kayode

Product reviews

Jack

1 year ago

Date of purchase: 21/06/2023

Overall Satisfied

Satisfied with delivery

Recommends

Kayode

EE Store

9 months ago

Hello, Thank you for your review. We love to hear from customers so we can keep on improving what we do. I hope we see you on site again soon. Best wishes, Kayode

Product reviews

Janet

Stafford

1 year ago

Date of purchase: 04/07/2023

What Janet said about EE Store:

Good fast service

Kayode

EE Store

9 months ago

Hello, Thank you for your review on your experience with us, I am glad to hear you enjoyed shopping with us and hope we see you again soon. Best wishes, Kayode

Product reviews

Good Points: Nice and stylish Improvement Points: Sound not very good on incoming calls even when column turned up

Value for money : Exceptional

Sound quality : Substandard

Design : Exceptional

Size and weight : Exceptional

Ease of use : Exceptional

Range : Exceptional

Kayode

EE Store

9 months ago

Hello, Thank you for leaving a positive review for your order, we really do appreciate this and if we can offer any support, please let us know. Best wishes, Kayode

Eric

Hoddesdon

1 year ago

Date of purchase: 20/06/2023

Overall Satisfied

Satisfied with delivery

Recommends

Kayode

EE Store

9 months ago

Hello, Thank you for your review. We love to hear from customers so we can keep on improving what we do. I hope we see you on site again soon. Best wishes, Kayode

Product reviews

clive

Bideford

1 year ago

Date of purchase: 16/06/2023

Kayode

EE Store

9 months ago

Hello, Thank you for your review on your experience with us, I am glad to hear you enjoyed shopping with us and hope we see you again soon. Best wishes, Kayode

Product reviews

Not received a review invite?

About EE Store

01942811036

BT Group plc 1 Braham Street London E1 8EE, Stockport, E1 8EE, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

EE Store Reviews

Doro 2404 BlackImprovement Points: I could not transfer my 'Contacts' from my SIM to the new phone. In addition, I was not able to silence the annoying 'jingle' when...View product website

BT Essential Digital Home PhoneImprovement Points: We have limited use of the landline these days. Most of the calls we receive are either scam or sales pitches.View product website

Samsung Galaxy A14 4G 64GB Black - Grade AView product website

BT Advanced Phone - Three HandsetsGood Points: Clear screen Improvement Points: A bit top heavy, easily knocked from home stationView product website

BT Essential Digital Home PhoneView product website

BT Digital Voice AdapterView product website

Apple Grade A iPhone 14 Pro 5G 128GB Deep PurpleGood Points: Phone is basically brand new for a much cheaper priceView product website

BT 3560 Nuisance Call Blocker - Quad PackGood Points: Nice and stylish Improvement Points: Sound not very good on incoming calls even when column turned upView product website

Doro 8100 4G Black 6.1inGood Points: Ease of useView product website

Apple Grade A iPhone 14 Pro 5G 128GB Deep PurpleGood Points: Phone is easy to use Improvement Points: NoneView product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?