How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

EE Store Reviews | Customer Service Reviews for https://www.feefo.com/reviews/ee-store | Feefo

Displaying all 78,399 reviews

Leonard

Newcastle upon tyne

1 year ago

Date of purchase: 03/07/2023

Overall Satisfied

Satisfied with delivery

Recommends

Kayode

EE Store

9 months ago

Hello, Thank you for your review on your experience with us, I am glad to hear you enjoyed shopping with us and hope we see you again soon. Best wishes, Kayode

Product reviews

Pauline

Enniskillen

1 year ago

Date of purchase: 19/06/2023

Overall Satisfied

Satisfied with delivery

Recommends

Kayode

EE Store

9 months ago

Hello, Thank you for your review. We love to hear from customers so we can keep on improving what we do. I hope we see you on site again soon. Best wishes, Kayode

Product reviews

Jack

Glasgow

1 year ago

Date of purchase: 14/06/2023

What Jack said about EE Store:

Excellent - product arrived early, well packaged and in perfect condition.

Kayode

EE Store

9 months ago

Hi, Thank you for such great feedback. I am glad to hear you enjoyed shopping with us and hope we see you again soon. Best wishes, Kayode

Product reviews

Good Points: Nice to use, comfortable to hold, very good range of features, easy to set up . Improvement Points: Nothing obvious.

Value for money : Exceptional

Sound quality : Exceptional

Design : Exceptional

Size and weight : Poor

Ease of use : Exceptional

Range : Exceptional

Kayode

EE Store

9 months ago

Hello, Thank you for leaving a positive review for your order, we really do appreciate this and if we can offer any support, please let us know. Best wishes, Kayode

Betty

Swaffham

1 year ago

Date of purchase: 19/06/2023

Overall Satisfied

Satisfied with delivery

Recommends

Kayode

EE Store

9 months ago

Hello, Thank you for your review. We love to hear from customers so we can keep on improving what we do. I hope we see you on site again soon. Best wishes, Kayode

Product reviews

chris

1 year ago

Date of purchase: 19/06/2023

Satisfied with delivery

Does not recommend

Product reviews

Peter

Ashbourne

1 year ago

Date of purchase: 11/06/2023

Dissatisfied with delivery

Recommends

What Peter said about EE Store:

It took quite a lot longer to arrive than originally scheduled

Kayode

EE Store

9 months ago

Hello, Thank you for your review. We always appreciate any feedback from customers. If we can help with anything else please let us know at enquire-store@ee.co.uk Best wishes, Kayode

Product reviews

Lee

Dereham

1 year ago

Date of purchase: 04/07/2023

Satisfied with delivery

Recommends

What Lee said about EE Store:

Easy to order and arrived as expected.

Kayode

EE Store

9 months ago

Hi, Thank you for such great feedback. I am glad to hear you enjoyed shopping with us and hope we see you again soon. Best wishes, Kayode

Product reviews

Sam

North Yorkshire

1 year ago

Date of purchase: 18/06/2023

What Sam said about EE Store:

Easy, simple process.

Kayode

EE Store

9 months ago

Hello, Thank you for your review. We love to hear from customers so we can keep on improving what we do. I hope we see you on site again soon. Best wishes, Kayode

Product reviews

Good Points: Look great, good sound quality and range and really good features. Improvement Points: Could be slightly easier explanation i.e on the answerphone/call blocking features. You have multip

...

Read all

Value for money : Exceptional

Sound quality : Exceptional

Design : Exceptional

Size and weight : Exceptional

Ease of use : Exceptional

Range : Exceptional

Kayode

EE Store

9 months ago

Hello, Thank you for such a great review. It’s great to hear you are enjoying the product. I hope we can see you again soon. Best wishes, Kayode

David

Bristol

1 year ago

Date of purchase: 30/06/2023

Satisfied with delivery

Recommends

Kayode

EE Store

9 months ago

Hello, Thank you for your review. We love to hear from customers so we can keep on improving what we do. I hope we see you on site again soon. Best wishes, Kayode

Product reviews

Improvement Points: You can't change the motion sensitivity. The Arlo support website is out of date with articles that you can't follow as they haven't been updated. The 2 year voucher code for Alt

...

Read all

Effectiveness : Substandard

Ease of installation : Substandard

Value for money : Excellent

Ease of use : Substandard

Kayode

EE Store

9 months ago

Hello, Thank you for your review. I am sorry to hear you are unhappy. We really do appreciate when customers feedback. If we can help with anything at all, please let us know at enquire-store@ee.co.uk Best wishes, Kayode

Deborah

Walmer Deal

1 year ago

Date of purchase: 18/06/2023

What Deborah said about EE Store:

Absolutely problem free and seamless transaction.

Kayode

EE Store

9 months ago

Hi, Thank you for such great feedback. I am glad to hear you enjoyed shopping with us and hope we see you again soon. Best wishes, Kayode

Product reviews

Good Points: A dream to set up, no problem whatsoever and I like the call blocking facility. Good clear sound and aerodynamic comfy design to hold. Improvement Points: Haven't encountered any problem

...

Read all

Value for money : Exceptional

Sound quality : Exceptional

Design : Exceptional

Size and weight : Exceptional

Ease of use : Exceptional

Range : Exceptional

Kayode

EE Store

9 months ago

Hello, Thank you for such a great review. It’s great to hear you are enjoying the product. I hope we can see you again soon. Best wishes, Kayode

Not received a review invite?

About EE Store

01942811036

BT Group plc 1 Braham Street London E1 8EE, Stockport, E1 8EE, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

EE Store Reviews

BT 3560 Nuisance Call Blocker - Quad PackImprovement Points: Clearer displaysView product website

BT 7660 TrioView product website

BT Advanced Phone - Three HandsetsGood Points: Nice to use, comfortable to hold, very good range of features, easy to set up . Improvement Points: Nothing obvious.View product website

BT 7660 SingleGood Points: VIP easy to use Improvement Points: NoView product website

BT Essential Digital Home PhoneImprovement Points: The phone doesn’t work unless the Wi-Fi is on, which makes it less use than a regular ‘landline’View product website

BT Digital Voice AdapterGood Points: It was easy to install and it is reasonably compact Improvement Points: It's too early to say how well it works. We need to see it in op...View product website

BT 3560 Nuisance Call Blocker - Quad PackGood Points: Easy to set up straight out of the box.View product website

BT Premium Phone - Two HandsetsGood Points: Look great, good sound quality and range and really good features. Improvement Points: Could be slightly easier explanation i.e on the a...View product website

Arlo Go 2 3G/4G & WiFi Security Camera + 2 years Arlo SecureImprovement Points: You can't change the motion sensitivity. The Arlo support website is out of date with articles that you can't follow as they have...View product website

BT Advanced Phone - One HandsetGood Points: A dream to set up, no problem whatsoever and I like the call blocking facility. Good clear sound and aerodynamic comfy design to hold. I...View product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?