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Electric Radiators Direct Reviews

https://www.electricradiatorsdirect.co.uk
Rated
Exceptional
Service
5
/5
Product
4.9
/5

5

4

3

2

1

120

5

0

0

0

125

ratings over the past year

Displaying all 2,666 reviews
JB
James Burns
HARROGATE
1 year ago
Date of purchase: 06/03/2023
What James Burns said about Electric Radiators Direct:
Comprehensive product descriptions, images and videos helped us choose the right radiator for our need. Delivery was very fast, well packaged and radiator exactly as described. The product an ecostrad
...
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Product reviews

2
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Trusted Customer
1 year ago
Date of purchase: 08/03/2023
Very good product at a fair price, accurately described on web site and delivered promptly. Installation very easy.
Product reviews

1
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BW
BARRY WELCH
Torquay
1 year ago
Date of purchase: 27/02/2023
What BARRY WELCH said about Electric Radiators Direct:
Very good support from customer services soon got my wifi enabled radiator up and running.
Product reviews

0
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RB
Richard Bennett
1 year ago
Date of purchase: 23/02/2023
What Richard Bennett said about Electric Radiators Direct:
The service was terrible. We chose a delivery date. The heater didn’t arrive. Following endless phone calls, & emails, it transpired that the package was lost in the couriers warehouse. A 2 weeks late
...
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Addie
Electric Radiators Direct
1 year ago
Thank you for taking the time to leave us some feedback Richard. We are extremely sorry that you have had some issues with your purchase. We use third party couriers and although we ship orders on a next day delivery, this isn't guaranteed. We are disappointed that we were not able to send you out like for like replacement units due to stock availability. We do state that refunds can take up to 20 working days to reach your account which is in line with with the terms and conditions of the banking institution. Our team have confirmed your refund was processed yesterday. Once again, we are extremely sorry that we have left you disappointed with our service level. We take pride in our customer support and we will investigate this internally to see if there was anything we could have done better to further improve our service or that of the 3rd party delivery services we use.
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0
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CM
Chris Massen
1 year ago
Date of purchase: 25/02/2023
What Chris Massen said about Electric Radiators Direct:
Very happy with service provided. Easy to deal with and delivered on time.
0
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PG
Peter Greenwood
1 year ago
Date of purchase: 05/02/2023
What Peter Greenwood said about Electric Radiators Direct:
Easy to use Website, great product and fast delivery.
Product reviews

0
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CH
Chris Hassall
1 year ago
Date of purchase: 05/02/2023
What Chris Hassall said about Electric Radiators Direct:
I had a slight problem with my radiator on it’s arrival. I contacted customer care , who dealt with the problem effectively and friendly.
Product reviews

0
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Trusted Customer
1 year ago
Date of purchase: 05/02/2023
Quality product
0
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Trusted Customer
1 year ago
Date of purchase: 05/02/2023
An excellent very modern, efficient radiator. Doesn’t need any installation . Looks nice in any room.
Product reviews

0
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AR
Anthony Rossi
1 year ago
Date of purchase: 05/02/2023
What Anthony Rossi said about Electric Radiators Direct:
Really quick efficient service very helpful also website clear and easy to use.
Product reviews

1
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About Electric Radiators Direct
Electric Radiators Direct are one of the country's leading retailers of energy efficient designer electric radiators, electric heaters and electric central heating systems tailored to our customers individual requirements. We are proud to be the UK's biggest supplier of Haverland radiators and are the sole distributor of the ultra slim and energy efficient RCWave range of electric radiators.
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0330 300 4444
Unit 21 Ash Way, Avenue C, Thorp Arch Estate, Wetherby, North Yorkshire, LS23 7FR, United Kingdom
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About Electric Radiators Direct
Electric Radiators Direct are one of the country's leading retailers of energy efficient designer electric radiators, electric heaters and electric central heating systems tailored to our customers individual requirements. We are proud to be the UK's biggest supplier of Haverland radiators and are the sole distributor of the ultra slim and energy efficient RCWave range of electric radiators.