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Element Shop Reviews

Rated
Exceptional

Element Shop specialise in the supply and design of electric underfloor heating systems for domestic and commercial use.

Service
4.9
/5
Product
4.7
/5

5

4

3

2

1

97

6

1

0

1

105

ratings over the past year

Displaying all 685 reviews
Trusted Customer
1 year ago
Date of purchase: 01/12/2022
Super service. Very reliable with next day delivery
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Simon Burrow
Lancaster
1 year ago
Date of purchase: 29/11/2022
What Simon Burrow said about Element Shop:
Product well priced, communication perfect, dispatch and delivery very quick. Excellent service. Cannot recommend highly enough. Thankyou..
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Trusted Customer
1 year ago
Date of purchase: 25/11/2022
Item was out of stock so pre ordered. Shipped earlier than expected date.
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Trusted Customer
1 year ago
Date of purchase: 23/11/2022
Ordered some heating controls in the afternoon , they turned up next day. Good prices too.
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AW
Andy Weekes
1 year ago
Date of purchase: 26/10/2022
What Andy Weekes said about Element Shop:
One of the most difficult thermostat to set up very complicated and unclear instructions. The app was even worse non of the screens that we shown on the manual came up during the installation so I don
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Webmaster
Element Shop
1 year ago
Thank you for taking the time to leave feedback. If you need any help setting up your thermostat please give us a call and we will be very happy to help ensure that it is working properly for you.
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David Chadwick
1 year ago
Date of purchase: 23/11/2022
What David Chadwick said about Element Shop:
excellent service, very quick delivery product and price both very good
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Trusted Customer
1 year ago
Date of purchase: 15/11/2022
Although Element dispatched the goods I ordered promptly, unfortunately the courier company DX they use (or their drivers) are quite useless and Element seem unable to solve the problem, have been wai
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Webmaster
Element Shop
1 year ago
Hi Barry, I have just looked into your order and can see that the DX driver struggled to deliver your order as the country road leading to you was unfortunately completely flooded preventing the couriers delivering your items. We were sent a photo from them when they attempted delivery dated 24/11 which showed the severity of the flooding. Obviously this situation was not ideal and I completely understand your frustration, but please know that both our customer service team and DX were doing everything they could to get your items delivered.
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Trusted Customer
1 year ago
Date of purchase: 19/11/2022
Service was very prompt and accurate
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Trusted Customer
1 year ago
Date of purchase: 16/11/2022
Arrived next day
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Trusted Customer
1 year ago
Date of purchase: 16/11/2022
Easy order process and fast delivery
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About Element Shop
Element Shop specialise in the supply and design of electric underfloor heating systems including complete underfloor heating kits or complete underwood heating kits at low prices for all applications. We offer free next day delivery to mainland UK, a free design service and a price match policy - we won't be beaten on price.
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Edison House, Edison Close, Ransomes Europark, Ipswich, Suffolk, IP3 9GU, United Kingdom
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About Element Shop
Element Shop specialise in the supply and design of electric underfloor heating systems including complete underfloor heating kits or complete underwood heating kits at low prices for all applications. We offer free next day delivery to mainland UK, a free design service and a price match policy - we won't be beaten on price.