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Emerald Life Reviews

https://www.emeraldlife.co.uk
Rated
Excellent

Insuring Today's Diversity

Service
4.7
/5

5

4

3

2

1

38

4

1

1

1

45

ratings over the past year

Displaying all 368 reviews
Trusted Customer
7 months ago
Date of purchase: 11/01/2024
Fast and friendly service. A good product.
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Steve Wardlaw
Emerald Life
7 months ago
Many thanks for your kind words. We are very glad that we could help. Kind regards Emerald Customer Service
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JK
James Kelly
Chorley
8 months ago
Date of purchase: 27/10/2023
What James Kelly said about Emerald Life:
Most Insurers won't Issue policies to the leaseholder of a 'COACH HOUSE' Emerald looked at the relevant clause of my Leasehold Agreement and agreed with my conveyancer that the Freeholder was respons
...
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Steve Wardlaw
Emerald Life
8 months ago
Dear James, Thank you so much for your kind words. It was a pleasure and we are very clear that we could assist you in getting this sorted. Kind regards Emerald Customer Service
JK
James Kelly
8 months ago
Emerald went above and beyond all other brokers I had contacted
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Phil Brown
LISKEARD
8 months ago
Date of purchase: 04/01/2024
What Phil Brown said about Emerald Life:
Phone answered. Talked to a person That’s a relief. Explained cover required. Details took. Response in 24 hours. Queries covered off quickly and efficiently. Mine was a contents cover for extended
...
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Steve Wardlaw
Emerald Life
8 months ago
Dear Phil. Thank you for your kind words and we are very pleased that we were able to assist. Kind regards Emerald Customer Service
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Trusted Customer
9 months ago
Date of purchase: 16/11/2023
Smooth process. Phone answered promptly helpful information and a quickly returned quote.
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Steve Wardlaw
Emerald Life
9 months ago
Many thanks for your kind remarks. It was a pleasure dealing with you. Emerald Customer Service
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Margaret Hicks
Horwich
9 months ago
Date of purchase: 17/11/2023
What Margaret Hicks said about Emerald Life:
Excellent service in setting up a new policy for coach house insurance. Very knowledgeable & helpful.
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Steve Wardlaw
Emerald Life
9 months ago
Dear Margaret, it was a pleasure to assist. Emerald Customer Service
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Trusted Customer
9 months ago
Date of purchase: 11/11/2023
Good price for cover required. Quick and easy to renew
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Steve Wardlaw
Emerald Life
9 months ago
Thank you for your comments and your continued custom. Emerald Customer Service
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Keith Hitchen
Farnham
9 months ago
Date of purchase: 16/11/2023
What Keith Hitchen said about Emerald Life:
Easy to use at a fair cost.
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Trusted Customer
9 months ago
Date of purchase: 15/11/2023
It was good and easy to sort through over the phone
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Trusted Customer
10 months ago
Date of purchase: 09/11/2023
Helpful and knowledgeable staff who always respond promptly and professionally
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Steve Wardlaw
Emerald Life
9 months ago
Thank you very much for your kind words - and we appreciate your custom. Emerald Customer Service
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Trusted Customer
10 months ago
Date of purchase: 31/10/2023
Wanted to make an amendment to my insurance policy shortly after taking it out. Emerald Life (especially Steve) were excellent in making the change so promptly and getting the revised documentation to
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About Emerald Life
Emerald exists because of the disappointing experiences that many of us have had when buying insurance. We have removed discriminatory terms in our policies; terms that still exist with other insurers We have added in features that reflect the diversity of today's society. Our call centre and claims handling staff undergo Emerald-specific diversity training to meet the needs of ALL our customers.
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0330 131 7109
286 Queensbridge Road, London, Greater London, E8 3NH, United Kingdom
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About Emerald Life
Emerald exists because of the disappointing experiences that many of us have had when buying insurance. We have removed discriminatory terms in our policies; terms that still exist with other insurers We have added in features that reflect the diversity of today's society. Our call centre and claims handling staff undergo Emerald-specific diversity training to meet the needs of ALL our customers.