How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Employsure Reviews | Customer Service Reviews for https://www.feefo.com/reviews/employsure | Feefo

Displaying all 1,738 reviews

Gianni Morales

1 year ago

Date of purchase: 20/03/2023

What Gianni Morales said about Employsure:

Excellent Service

Justin

Employsure

1 year ago

Hi Gianni, Thank you for taking the time to review our service! We are so happy to have the opportunity to support you and look forward to assisting you and your business. Please be sure to reach out at any time for 24/7 specialist advice. Kind regards, Justin @ Employsure

See full customer review

Trusted Customer

1 year ago

Date of purchase: 06/03/2023

Amazing customer service and response times. It is helping our business immensely to have Employsure cover all of our ER needs. So much more time to concentrate on actually running the business

Hana Narayan

Employsure

1 year ago

Hi there, Thank you for the 5-Star rating! We aim to support our clients in any way we can and appreciate the everchanging circumstances that comes with operating a business. We appreciate your kind words and look forward to supporting you. Please reach out to us anytime for 24/7 specialist support. Kind regards, Hana @ Employsure

See full customer review

Trusted Customer

1 year ago

Date of purchase: 06/03/2023

Friendly and informative staff. Good knowledge and easy to get in touch.

Justin

Employsure

1 year ago

Hi there, Thank you for taking the time to leave your positive review! We are delighted to hear you have been able to benefit from the knowledge of our Advice specialists. We appreciate the 5-Star rating you have left and would love some further information around your interaction, to allow us to pass this feedback on to the relevant individuals. Thank you for choosing Employsure. We cannot wait to support you and your business in the future. Kind regards, Justin @ Employsure

See full customer review

Vanessa Phillipson

Perth

1 year ago

Date of purchase: 06/03/2023

What Vanessa Phillipson said about Employsure:

Two weeks ago I requested a flat rate to be calculated for one employee, they said it would take two weeks which in my view is absurd! On Friday I received another email from a different officer advis

...

Read all

Justin

Employsure

1 year ago

Hi Vanessa, Thank you for reaching out to us. We can see that our Advice team has been in close contact with you throughout your advice request and outlined the complexities behind the query you have made. As our Employment Relations advisers are specialists in their field, we want to make sure you are provided with the correct information, and this often requires time to ensure the information you are provided is accurate. We appreciate your query may be time sensitive and we will be in touch shortly to discuss this matter with you. Kind regards, Justin @ Employsure

See full customer review

Derek Baxter

Point Vernon 4655

1 year ago

Date of purchase: 06/03/2023

What Derek Baxter said about Employsure:

Happy with the inf I have been given and the people I have talked to are very knowledgeable and so patient and kind

Justin

Employsure

1 year ago

Hi Derek, Thank you for your review. Employment Relations and Work Health and Safety can become quite complex and it is a pleasure to hear we supported you with your queries. Our Advisers are specialists in Employment Relations and Work Health and Safety and we are thrilled to have you onboard, to be able to support you and your business. We look forward to assisting you in the future. Please reach out to us anytime for 24/7 specialist support. Kind regards, Justin @ Employsure

See full customer review

Christopher MacAlpine

1 year ago

Date of purchase: 06/03/2023

What Christopher MacAlpine said about Employsure:

Employ sure have been a tremendous help, changing from a Sole Trader to a Pty Lty it has been invaluable to have someone in your corner helping you along the way. Just Bee COS

Hana Narayan

Employsure

1 year ago

Hi Christopher, Thank you for the 5-Star rating! We aim to support our clients in any way we can and appreciate the everchanging circumstances that comes with operating a business. We appreciate your kind words and look forward to supporting you. Please reach out to us anytime for 24/7 specialist support. Kind regards, Hana @ Employsure

See full customer review

Clinton Merrifield

1 year ago

Date of purchase: 06/03/2023

What Clinton Merrifield said about Employsure:

Mark was really easy going and was super helpful with our WHS Thanks Mark.

Hana Narayan

Employsure

1 year ago

Hi Clinton, Thank you for your positive feedback. We are pleased to see that you have found your time valuable with Mark during your Work Health and Safety review meeting. We look forward working with you and your business. Please reach out to us anytime for 24/7 specialist support. Kind regards, Hana @ Employsure

See full customer review

Trusted Customer

1 year ago

Date of purchase: 06/03/2023

They have done everything I have asked and in such a timely manner.

Justin

Employsure

1 year ago

Hi there, Thank you for sharing your lovely feedback. We are so pleased to hear we have been able to support you in your objectives. We look forward to supporting you through our 24/7 advice line. Thank you for choosing Employsure. Kind regards, Justin @ Employsure

See full customer review

Rod Cameron

1 year ago

Date of purchase: 06/03/2023

What Rod Cameron said about Employsure:

Great service, very efficient and informative.

Justin

Employsure

1 year ago

Hi Rod, Thank you for your leaving your review. We appreciate the 5-Star rating and are glad to hear you have had a great experience with the Employsure team. Kind regards, Justin @ Employsure

See full customer review

Wil Vandenberg

1 year ago

Date of purchase: 15/02/2023

What Wil Vandenberg said about Employsure:

As always professional and friendly service.

Justin

Employsure

1 year ago

Hi Wil, Thank you for your kind words and rating the service 5-stars! The Employsure team is focused on providing professional advice and building strong relationships with our clients, to ensure they feel supported. We are so glad to hear you have felt this through your experience and we cannot thank you enough for leaving your review. Kind regards, Justin @ Employsure

See full customer review

Not received a review invite?

About Employsure

Employsure is the leading workplace relations specialists in Australia, bringing together human resource and compliance specialists to help Australian employers succeed by establishing fair and safe workplaces for their employees. We believe that all Australian employers, no matter their size, deserve comprehensive, quality, honest workplace relations advice that is scalable to the needs of their business. At Employsure we understand that workplace relations is a serious challenge and we are committed to offering honest advice in the way that makes sense to each individual employer. It’s all part of our shared purpose: to empower every employer to achieve business success.

Read all

1300 651 415

Level 6 180 Thomas Street, Sydney, New South Wales, 2000, Australia

Why trust Feefo reviews?

Learn more about Feefo