Good morning Jean,
Thank you so much for your lovely review and feedback, it's much appreciated! We apologise again that one of your parcels was missing, but are glad that this issue was resolved quickly and efficiently. We always strive to deliver the best customer service, so it's terrific to hear that you had a very positive experience. We hope that you keep us in mind for any future purchases and please don't hesitate to get in touch if you have any further queries.
Kindest regards,
Equip4Work