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EU Meds Reviews | Customer Service Reviews for https://www.feefo.com/reviews/eu-meds | Feefo

Displaying all 3,611 reviews

Rebecca

2 years ago

Date of purchase: 11/09/2022

What Rebecca said about EU Meds:

People should stop skating this company for there own sakes yes they are real and just cause you have issues does not mean they are fake . They are not fake and I had my order . Also do not say what y

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Oscar

EU Meds

2 years ago

Hi Rebecca, Thank you for this excellent review. We really do appreciate this. Kind Regards EU Meds

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Jacqueline

2 years ago

Date of purchase: 11/09/2022

What Jacqueline said about EU Meds:

Its been a week still waiting for order

Oscar

EU Meds

2 years ago

Hi there, We have experienced some issues with the tracking numbers. However, this issue has now been resolved, and your tracking numbers will be updated soon. Please allow more time for Royal Mail to activate your tracking number. Sorry for the inconvenience and thank you for your patience. Kind Regards EU Meds

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Trusted Customer

2 years ago

Date of purchase: 09/09/2022

Looking at reviews it seems I'm having the same problem, ordered on 03/09 and tracking is stuck on leaving abroad. I understand this takes a little time but 7 days is a bit of a mickey take to be hone

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Oscar

EU Meds

2 years ago

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Trusted Customer

2 years ago

Date of purchase: 09/09/2022

Still haven’t received my order

Oscar

EU Meds

2 years ago

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Trusted Customer

2 years ago

Date of purchase: 09/09/2022

Ordered 02/09/2022 and tracking still says “dispatched to Royal Mail”. Have contacted Customer Services numerous times and I’m told different things every time. No idea when or if I will receive. Real

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Oscar

EU Meds

2 years ago

Good afternoon, As we ship your parcel within the EU, this process can take up to 2 working days. I can confirm your parcel has been dispatched, and once Royal mail has scanned your tracking number, you will be updated. Due to Royal Mail strikes, there may also be further delays.

Trusted Customer

2 years ago

Your response doesn’t add up. If it takes 2 days to ship then why I am still waiting for Royal Mail to receive 7 days later? You can’t blame Royal Mail either as the strike is cancelled!

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Trusted Customer

2 years ago

Date of purchase: 09/09/2022

I haven’t received anything and it’s been 7days since order placed. Emailed customer service and they blamed postal strikes which of course were called off due to the Queen’s death. The link provide

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Oscar

EU Meds

2 years ago

Hi there, I can see you have been in contact with our customer support team For any other issues please reply back to them on the same thread. Kind Regards

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Trusted Customer

2 years ago

Date of purchase: 09/09/2022

The website is efficient and the overall process smooth, with decent communications. However delivery can be very slow, i am still waiting after around 8 days and the Royal Mail tracker doesn’t offer

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Oscar

EU Meds

2 years ago

Hi there, I'm sorry to hear about this. Unfortunately, we are experiencing delays at the moment with our orders and we are deeply sorry about this. Please get in contact with our customer support team for further help. Kind Regards

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Trusted Customer

2 years ago

Date of purchase: 09/09/2022

Have bought many times in the past , although they have had problems I have never been ripped off and always had my order . If there was a problem I have had a refund . They are providing a service wh

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Oscar

EU Meds

2 years ago

Hi there. Thank you for this positive review. Kind Regards

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Andrew

Chesterfield

2 years ago

Date of purchase: 09/09/2022