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European Waterways Reviews | Customer Service Reviews for https://www.feefo.com/reviews/european-waterways | Feefo

266 out of 1,257 reviews

Time:

Past year

Mr Ben Hollin

Mountain View, CA

2 hours ago

Date of purchase: 16/06/2024

What Mr Ben Hollin said about European Waterways:

Good communication with the booking, confirmation and ticketing.

Product reviews

Ms Monica Barbara Zachary

Los Angeles

21 hours ago

Date of purchase: 18/08/2024

Product reviews

Trusted Customer

1 day ago

Date of purchase: 18/08/2024

Excellent communication throughout.

Product reviews

Trusted Customer

1 day ago

Date of purchase: 18/08/2024

The word excellent says it all. Pre cruise all questions were answered in a very timely manner. During the cruise, the staff was always available and willing to help in any way they could.

Product reviews

Trusted Customer

1 day ago

Date of purchase: 18/08/2024

Excellent communication throughout

Product reviews

Mr Chris Skalet

Knoxville, TN

1 day ago

Date of purchase: 11/08/2024

What Mr Chris Skalet said about European Waterways:

Good, this is the first I have seen of any contact post cruise.

Product reviews

Ms Kelly Sexton

Seattle, WA, USA

2 days ago

Date of purchase: 28/07/2024

What Ms Kelly Sexton said about European Waterways:

I did not book the cruise, but any questions I had submitted were promptly answered.

Maryanne

European Waterways

2 days ago

Dear Kelly, Thank you very much for your five star service review! We're so pleased to receive your feedback on your experience. With kind regards,

Product reviews

This was a trip of a lifetime. The barge is beautiful and very comfortable. The food was absolutely top drawer! The crew made the trip even better with the fantastic care and they were all so perso

...

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Maryanne

European Waterways

2 days ago

Dear Kelly, Thank you very much for your five star review, following your cruise aboard the Scottish Highlander. We're thrilled to hear it was a trip of a lifetime, made better by our crew who will be ecstatic to hear it. Your thoughts on the food, scenery and excursions are also greatly appreciated - and we're especially pleased you found the vessel beautiful and very comfortable! We do hope to welcome you back on board with us in the future. With kind regards,

Trusted Customer

3 days ago

Date of purchase: 28/07/2024

Maryanne

European Waterways

2 days ago

Thank you very much!

Product reviews

Ms Margret Heyliger

Bermuda

3 days ago

Date of purchase: 11/08/2024

Maryanne

European Waterways

2 days ago

Thank you very much!

Product reviews

Mr Geoffrey Mathams

Brisbane Australia

5 days ago

Date of purchase: 04/08/2024

What Mr Geoffrey Mathams said about European Waterways:

The pick up and drop off were good and the woman who met us for the pick up was cheery and bright.

Maryanne

European Waterways

5 days ago

Dear Geoffrey, thank you very much for your five star service review! We're thrilled you had a wonderful canal cruise in France. With kind regards,

Product reviews

The crew onboard were cheerful and extremely helpful. The captain/tour director was very good at his job and had all the information and got it over very well. The barge driver never got us lost once

...

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Maryanne

European Waterways

5 days ago

Dear Geoffrey, Thank you very much for your five star review, following your cruise aboard hotel barge L'art de Vivre. Our crew take great pride in their service levels, so I'm sure they will be absolutely delighted to hear your feedback from your cruise experience. Thank you for cruising with us, and we hope to welcome you back on board in the future. With kind regards,

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About European Waterways

Our fully crewed, all inclusive luxury hotel barges cruise the inland waterways of nine European countries, along canals, rivers, lakes, lagoons and lochs, giving you the opportunity to experience life there from a truly unique perspective. Our hotel barges are ideal for people looking for either an individual cruise with other like-minded people, or for those choosing a whole barge charter for a family or group of friends. At European Waterways, we have built a reputation providing luxury barge cruises to a discerning clientele in search of a truly unique experience. We look forward to welcoming you aboard very soon.

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+441753598555

European Waterways Ltd, The Barn, Riding Court, Riding Court Roa, Datchet, Berkshire, SL3 9JT, United Kingdom

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European Waterways Reviews

Spirit of ScotlandThe cruise far exceeded our expectations. We were looking for something more low key and less crowded and hectic than the Viking river cruise we'd tak...More reviews of this product (243)View product website

L'ImpressionnisteMore reviews of this product (243)View product website

PanacheEnjoyed the trip! Captain Bryan was the best! So knowledgeable about all aspects of the barge, the area, the sites, and provided wonderful commentary...More reviews of this product (243)View product website

Spirit of ScotlandThe Spirit of Scotland provided a first class cruise along the Caledonian Canal. The staff was friendly and knowledgeable and each day held something...More reviews of this product (243)View product website

FinesseCruising on Finesse, along with her fabulous crew, was a magnificent experience. Everything was perfect, including the weather! In particular we like...More reviews of this product (39)View product website

Spirit of ScotlandFrom the moment you step on the boat, you feel welcomed into the family of Spirit of Scotland. The service is absolutely fantastic. Morgan and Ph...More reviews of this product (243)View product website

Scottish HighlanderThis was a trip of a lifetime. The barge is beautiful and very comfortable. The food was absolutely top drawer! The crew made the trip even better ...More reviews of this product (243)View product website

Spirit of ScotlandMore reviews of this product (243)View product website

La Belle EpoqueI have already highly recommended this cruise to potential guests.More reviews of this product (87)View product website

L'Art de VivreThe crew onboard were cheerful and extremely helpful. The captain/tour director was very good at his job and had all the information and got it over v...More reviews of this product (62)View product website

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