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European Waterways Reviews | Customer Service Reviews for https://www.feefo.com/reviews/european-waterways | Feefo

Displaying all 1,262 reviews

Trusted Customer

3 days ago

Date of purchase: 18/08/2024

Easy to book trip with good front office staff. Superb crew. on barge Very personable and ready to provide for any request or need. The best

Product reviews

Dr Linda McMillan

Sarasota, Florida

4 days ago

Date of purchase: 18/08/2024

What Dr Linda McMillan said about European Waterways:

This is our 3rd barge cruise with European Waterways and each time is easy and seamless. Always there to answer questions if needed.

Product reviews

Mrs Susan Miller Bush

Knoxville

4 days ago

Date of purchase: 11/08/2024

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Mrs Annette McDavid

6 days ago

Date of purchase: 18/08/2024

Maryanne

European Waterways

5 days ago

Thank you very much!

Product reviews

This tour was fantastic. The boat is beautiful, the scenery breathtaking and day trips full of history, but the highlight of this trip was the amazing staff. Our cook Johnny was incredible. Some of th

...

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Maryanne

European Waterways

5 days ago

Dear Olaf, Thank you for your wonderful review, following your cruise aboard the Scottish Highlander! We're thrilled to hear you enjoyed the breathtaking scenery, rich history, and especially the exceptional service from Captain Graham, Ann Marie, and Johnny's incredible cuisine. Thank you very much for your recommendation, and we hope to welcome you back on board with us in the future! With kind regards,

Mr Ben Hollin

Mountain View, CA

8 days ago

Date of purchase: 16/06/2024

What Mr Ben Hollin said about European Waterways:

Good communication with the booking, confirmation and ticketing.

Maryanne

European Waterways

5 days ago

Dear Ben, Thank you very much for your five star service review. We'll be sure to pass your feedback on to all involved. With kind regards,

Product reviews

The cruise far exceeded our expectations. We were looking for something more low key and less crowded and hectic than the Viking river cruise we'd taken the previous summer. Not only was the scale and

...

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Maryanne

European Waterways

5 days ago

Dear Ben, Thank you for your glowing review! We're delighted that the personalised service, relaxed pace, and intimate atmosphere aboard the Spirit of Scotland exceeded your expectations. It's wonderful to hear that Helen, Jim, and the crew made your experience so memorable, and that the food, wine, and excursions were highlights. We look forward to welcoming you back on board for another cruise with us in the future. With kind regards,

Ms Monica Barbara Zachary

Los Angeles

9 days ago

Date of purchase: 18/08/2024

Maryanne

European Waterways

5 days ago

Thank you very much!

Product reviews

Trusted Customer

9 days ago

Date of purchase: 18/08/2024

Excellent communication throughout.

Maryanne

European Waterways

5 days ago

Dear Trusted Customer, Thank you very much for your service feedback. We'll be sure to pass your feedback to all involved.

Product reviews

Enjoyed the trip! Captain Bryan was the best! So knowledgeable about all aspects of the barge, the area, the sites, and provided wonderful commentary on every excursion. Chef’s food was delicious and

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Maryanne

European Waterways

5 days ago

Dear Trusted Customer, Thank you for your kind words and feedback. We're thrilled to hear that Captain Bryan's knowledge and commentary, along with the chef's cuisine and the hostesses' attention to detail, made your trip so enjoyable. We're very sorry to hear about the issue with your cabin and appreciate your understanding as Bryan worked to resolve it. We're glad it didn’t detract from your overall experience, and we hope to welcome you aboard again in the future! With kind regards,

Trusted Customer

9 days ago

Date of purchase: 18/08/2024

The word excellent says it all. Pre cruise all questions were answered in a very timely manner. During the cruise, the staff was always available and willing to help in any way they could.

Maryanne

European Waterways

5 days ago

Dear Trusted Customer, Thank you very much for your five star service review. We'll be sure to pass your kind words on to all involved. With kind regards,

Product reviews

The Spirit of Scotland provided a first class cruise along the Caledonian Canal. The staff was friendly and knowledgeable and each day held something varied and delightful whether it was cruising thr

...

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Knowledgeable, cheerful, friendly and hardworking staff

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Maryanne

European Waterways

5 days ago

Dear Trusted Customer, Thank you for your five star review, following your cruise aboard the Spirit of Scotland. We're delighted that you had a first-class experience aboard and enjoyed the perfect balance of daily activities and relaxation. It’s great to hear the excursions, evening entertainment, and the peaceful atmosphere on deck made your trip memorable and that you enjoyed the cruise! We do hope to welcome you back on board with us again in the future. With kind regards,

Trusted Customer

10 days ago

Date of purchase: 18/08/2024

Excellent communication throughout

Maryanne

European Waterways

5 days ago

Dear Trusted Customer, Thank you very much for your service review! We'll be sure to pass this on to all involved. With kind regards,

Product reviews

Cruising on Finesse, along with her fabulous crew, was a magnificent experience. Everything was perfect, including the weather! In particular we liked the open kitchen, Arnie the chef, has exactly th

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Maryanne

European Waterways

5 days ago

Dear Trusted Customer, Thank you for your fantastic review, following your cruise aboard Finesse! We’re thrilled to hear that your cruise, along with the wonderful crew, exceeded all your expectations. It’s great that you enjoyed the open demonstration galley with Chef Arnie’s culinary creations, as well as the attentive service from the rest of the crew. We're delighted to hear your thoughts that a five star rating doesn't seem enough, and we certainly hope to welcome you back for another five-star journey in the future!

Mr Chris Skalet

Knoxville, TN

10 days ago

Date of purchase: 11/08/2024

What Mr Chris Skalet said about European Waterways:

Good, this is the first I have seen of any contact post cruise.

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About European Waterways

Our fully crewed, all inclusive luxury hotel barges cruise the inland waterways of nine European countries, along canals, rivers, lakes, lagoons and lochs, giving you the opportunity to experience life there from a truly unique perspective. Our hotel barges are ideal for people looking for either an individual cruise with other like-minded people, or for those choosing a whole barge charter for a family or group of friends. At European Waterways, we have built a reputation providing luxury barge cruises to a discerning clientele in search of a truly unique experience. We look forward to welcoming you aboard very soon.

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+441753598555

European Waterways Ltd, The Barn, Riding Court, Riding Court Roa, Datchet, Berkshire, SL3 9JT, United Kingdom

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European Waterways Reviews

L'Art de VivreOutstanding voyage on beautiful barge. Superb crew with personalized service. Over the top cuisine from highly trained chef. Daily excursions were v...More reviews of this product (63)View product website

PanacheThe barge is beautiful, the crew is friendly and helpful. From the moment we stepped onboard they all made us feel comfortable and at home. If there...More reviews of this product (246)View product website

Spirit of ScotlandMore reviews of this product (246)View product website

Scottish HighlanderThis tour was fantastic. The boat is beautiful, the scenery breathtaking and day trips full of history, but the highlight of this trip was the amazing...More reviews of this product (246)View product website

Spirit of ScotlandThe cruise far exceeded our expectations. We were looking for something more low key and less crowded and hectic than the Viking river cruise we'd tak...More reviews of this product (246)View product website

L'ImpressionnisteMore reviews of this product (246)View product website

PanacheEnjoyed the trip! Captain Bryan was the best! So knowledgeable about all aspects of the barge, the area, the sites, and provided wonderful commentary...More reviews of this product (246)View product website

Spirit of ScotlandThe Spirit of Scotland provided a first class cruise along the Caledonian Canal. The staff was friendly and knowledgeable and each day held something...More reviews of this product (246)View product website

FinesseCruising on Finesse, along with her fabulous crew, was a magnificent experience. Everything was perfect, including the weather! In particular we like...More reviews of this product (39)View product website

Spirit of ScotlandFrom the moment you step on the boat, you feel welcomed into the family of Spirit of Scotland. The service is absolutely fantastic. Morgan and Ph...More reviews of this product (246)View product website

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