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European Waterways Reviews

Rated
Exceptional

Luxury Hotel Barge Cruises

Service
4.8
/5
Product
4.9
/5

5

4

3

2

1

238

23

6

3

0

270

ratings over the past year

Displaying all 1,262 reviews
Trusted Customer
1 year ago
Date of purchase: 16/07/2023
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The crew made sure that everything went smoothly on our cruise the the River Cher. We enjoyed the combination of time on the water and time visiting chateaux and wineries.
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Maryanne
European Waterways
1 year ago
Dear Trusted Customer, Thank you for your five star review, following your cruise aboard Nymphea. We're delighted you felt that the crew went beyond the call of duty, and we'll of course pass your feedback on to all involved! With kind regards, The European Waterways team
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Mr Gregory Hlatky
1 year ago
Date of purchase: 25/06/2023
What Mr Gregory Hlatky said about European Waterways:
Captain Bryan and the entire Panache crew went out of their way to ensure we had an incredible experience. Our time onboard as well as daily excursions were nothing short of amazing.
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Maryanne
European Waterways
1 year ago
Dear Mr Hlatky, Thank you very much for your five star review, following your cruise aboard Panache. We're thrilled to hear that your experience was nothing short of amazing, and we will of course pass this back to Captain Bryan and his crew. We hope to welcome you back on boar with us in the future! With kind regards, The European Waterways team
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Mr Jerry Fletcher
1 year ago
Date of purchase: 02/07/2023
What Mr Jerry Fletcher said about European Waterways:
the trip lived up to expectations prompted by the contact documents.
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Maryanne
European Waterways
1 year ago
Dear Mr Fletcher, Thank you so much for your five star review, following your cruise aboard the Spirit of Scotland! We're delighted this experiences offered more than you expected and we hope to welcome you back on board with us in the future. With kind regards, The European Waterways team
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Ms Kerry Benkoski
Redmond
1 year ago
Date of purchase: 23/07/2023
What Ms Kerry Benkoski said about European Waterways:
This was one of the best vacations I have ever had! Excellent service, food, accommodations, tours and service! Can't say enough. The quality of the food/drinks was amazing. Our chef (Mike) our gu
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Maryanne
European Waterways
1 year ago
Dear Ms Benkoski, Thank you so much for your five star review, following your cruise aboard L'Art de Vivre. We're delighted you found this one of the best vacation that you've experienced, and we're very grateful for your detailed feedback. We will of course pass this back on to Captain Matthew and crew. With kind regards, The European Waterways team
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Mr Peter Bond
1 year ago
Date of purchase: 23/07/2023
What Mr Peter Bond said about European Waterways:
Their service exceeded my expectations. Staff were efficient, attentive and professional. Tours were interesting. Food was excellent. Accommodations superior.
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Maryanne
European Waterways
1 year ago
Dear Mr Bond, Thank you for your review following your cruise aboard hotel barge Finesse. We're thrilled to hear the service exceeded your expectations, and that you're sure you'll be back! We will of course pass your feedback on to all involved, who will be delighted to read it. With kind regards, The European Waterways team
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Mrs Sabine Spooner
Port Macquarie
1 year ago
Date of purchase: 16/07/2023
What Mrs Sabine Spooner said about European Waterways:
Everything
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Maryanne
European Waterways
1 year ago
Thank you very much!
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Ms Marci Gipson Henna
1 year ago
Date of purchase: 16/07/2023
What Ms Marci Gipson Henna said about European Waterways:
We had a fantastic experience aboard the Enchante'. Every single crew member stood on their heads for us. The food was heavenly. We loved the cooking class that Chef Mateo instructed. Our special
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Maryanne
European Waterways
1 year ago
Dear Ms Henna, Thank you for your five star review, following your cruise aboard Enchanté. We're delighted to hear you were completely enchanted by the cruise, particularly with the dining. We will of course pass your feedback on to all involved, and we hope to welcome you back onboard with us in the future! With kind regards, The European Waterways team
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Mr Craig Meadows
1 year ago
Date of purchase: 09/04/2023
What Mr Craig Meadows said about European Waterways:
This started with many problems. First our cruise was canceled due to spikes across France that prevented our barge from being on site. EW suggested we keep the same barge and they would shuttle us to
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Maryanne
European Waterways
1 year ago
Dear Mr Meadows, Thank you very much for taking the time to send us your feedback, following your cruise. We're so glad you were pleased with the final outcome of the barge arrangements with an outstanding customer experience! We do hope to welcome you on board with us in the future! With kind regards, The European Waterways team
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Prof Jack Harris
Geneva, NY
1 year ago
Date of purchase: 18/06/2023
What Prof Jack Harris said about European Waterways:
What a wonderful experience -- it exceeded every expectation. The entire crew of La Bella Vita were so cordial, welcoming, upbeat, and the quality of the service constant and exemplary. Francesca an
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Maryanne
European Waterways
1 year ago
Dear Professor Harris, Welcome back, and thank you very much for your five star review following your cruise aboard La Bella Vita. We're so glad to see that you had a wonderful experience aboard, and we will certainly pass your compliments back to the Bella Vita crew who will be delighted to hear it! We do hope to welcome you back on board with us in the future! With kind regards, The European Waterways team
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Mrs Dana Kaye
1 year ago
Date of purchase: 28/05/2023
What Mrs Dana Kaye said about European Waterways:
Yes, I would definitely consider using European Waterways again. My only disappointment, and a big one, was that despite numerous communications with the booking office, our one major request was not
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Maryanne
European Waterways
21 days ago
Dear Mrs Kaye, Thank you for taking the time to share your feedback with us. We are sincerely sorry that we missed the opportunity to celebrate your 70th birthday during your cruise. We understand how important this milestone is, and it is disappointing to hear that the notice of your special occasion was accidentally missed. Please rest assured that we did pass on the information to the Captain, following your requests. We truly apologise for this oversight and for not being able to make your special day as memorable as it should have been. It means a lot to us that you considered our crew stellar, and we appreciate your understanding. Thank you for considering European Waterways again, and we hope to have the opportunity to provide you with a flawless experience in the near future. With kind regards,
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About European Waterways
Our fully crewed, all inclusive luxury hotel barges cruise the inland waterways of nine European countries, along canals, rivers, lakes, lagoons and lochs, giving you the opportunity to experience life there from a truly unique perspective. Our hotel barges are ideal for people looking for either an individual cruise with other like-minded people, or for those choosing a whole barge charter for a family or group of friends. At European Waterways, we have built a reputation providing luxury barge cruises to a discerning clientele in search of a truly unique experience. We look forward to welcoming you aboard very soon.
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European Waterways Ltd, The Barn, Riding Court, Riding Court Roa, Datchet, Berkshire, SL3 9JT, United Kingdom
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About European Waterways
Our fully crewed, all inclusive luxury hotel barges cruise the inland waterways of nine European countries, along canals, rivers, lakes, lagoons and lochs, giving you the opportunity to experience life there from a truly unique perspective. Our hotel barges are ideal for people looking for either an individual cruise with other like-minded people, or for those choosing a whole barge charter for a family or group of friends. At European Waterways, we have built a reputation providing luxury barge cruises to a discerning clientele in search of a truly unique experience. We look forward to welcoming you aboard very soon.