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European Waterways Reviews

Rated
Exceptional

Luxury Hotel Barge Cruises

Service
4.8
/5
Product
4.9
/5

5

4

3

2

1

238

23

6

3

0

270

ratings over the past year

Displaying all 1,262 reviews
Trusted Customer
1 year ago
Date of purchase: 07/05/2023
The crew and owner of the Magna Carta in England were fabulous. They worked hard to give us the very best experience possible as we made our way along the Thames. I highly recommend this trip and woul
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Maryanne
European Waterways
1 year ago
Dear Trusted Customer, Thank you very much for your five star review following your cruise aboard Magna Carta. We're delighted to hear you found the team to be fabulous, and we sincerely hope to welcome you aboard with us in the future. With kind regards, The European Waterways team
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Shelli N
Wallace Idaho USA
1 year ago
Date of purchase: 07/05/2023
What Shelli N said about European Waterways:
We felt right at home from the time we set foot on the boat. We were pampered, the accommodations were spotless, the food was fantastic and the excursions were top of the line. This is definitely a tr
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Maryanne
European Waterways
1 year ago
Dear Mrs Niemi, Welcome back, and thank you very much for your five star review following your cruise aboard hotel barge L'Art de Vivre. We'll be sure to pass your feedback on to the crew, and we hope to welcome you aboard in the future! With kind regards, The European Waterways team
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Trusted Customer
1 year ago
Date of purchase: 07/05/2023
Questions asked, not replied in detail.
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Paul
European Waterways
1 year ago
Dear Trusted Customer, Thank you very much for your comments following your cruise aboard L’Impressionniste. We take all feedback very seriously and are sorry to hear you felt your questions were not answered in detail. We will pass your feedback onto the relevant team who will contact you directly to understand better what questions you felt were not answered. It’s great to hear that everything else onboard was exceptional and we hope to welcome you onboard again soon. With kind regards, The European Waterways team
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Trusted Customer
1 year ago
Date of purchase: 09/04/2023
The service was fine, the only problem was not leaving the mooring the entire week. I saw all he sites as advertised on land, including some added venues, the live music was terrific. Our guide went o
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Paul
European Waterways
1 year ago
Dear Trusted Customer, Thank you very much for your comments following your cruise aboard Magna Carta. We are very sorry that the Environment Agency strong stream warning prevented Magna Carta from cruising. This is completely out of our control and very unusual during the cruising season. We’re delighted to hear that you still managed to visit all of the listed excursions and enjoyed excellent meals. We have since been in touch with you directly and we hope to welcome you back on board with us in the near future. With kind regards, The European Waterways team
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Trusted Customer
1 year ago
Date of purchase: 07/05/2023
Staff were very nice. Main problem was being unable to sail 2 of 5 days. Contingency plans could have been better. Food was fancy but not always very good.
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Paul
European Waterways
1 year ago
Dear Trusted Customer, Thank you very much for your comments following your cruise aboard Magna Carta. We are very sorry that the Environment Agency strong stream warning prevented Magna Carta from cruising for 2 of 5 days. This is completely out of our control and very unusual during the cruising season. With kind regards, The European Waterways team
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Ms Megan McCord
Vancouver, BC Canada
1 year ago
Date of purchase: 16/04/2023
What Ms Megan McCord said about European Waterways:
The actual booking process and arrangements with European Waterways was difficult and inefficient. the barge experience itself was speculation. Service, shore excursions, food all top drawer. Would de
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Maryanne
European Waterways
1 year ago
Dear Ms McCord, Thank you very much for your comments following your cruise aboard the Shannon Princess. We take all feedback very seriously and whilst we’re sorry to hear you found the booking process to be difficult, we’re delighted that this was the best travel experience of your life. We will of course pass your review on to Captain Ruairi and his crew. With kind regards, The European Waterways team
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Ms Tamara Ross
Vancouver, BC, Canada
1 year ago
Date of purchase: 16/04/2023
What Ms Tamara Ross said about European Waterways:
Everything was 5-star, the crew, the tours, the food was the best I have ever had anywhere, ever! It was the most luxurious, fun, unbelievable experience.
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Maryanne
European Waterways
1 year ago
Dear Tamara, Thank you so much for your five star review following your cruise aboard the Shannon Princess! We're absolutely delighted to read about your experience - and of course we will pass your kind words back to the crew! We do hope to welcome you back on board with us in the future. With kind regards, The European Waterways team
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Trusted Customer
1 year ago
Date of purchase: 16/04/2023
As French residents we did not join Rosa in the normal manner. the office staff were very helpful in identifying the possibilities for parking close to the start/finish.
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Maryanne
European Waterways
1 year ago
Dear Trusted Customer, Thank you very much for your five star review, following your cruise aboard Rosa! We're so glad that our sales and reservations team were able to assist in getting to and from the barge with ease. We hope to welcome you on board with us again in the future! With kind regards, The European Waterways team
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Mrs Frances Abbott
1 year ago
Date of purchase: 23/04/2023
What Mrs Frances Abbott said about European Waterways:
everything about this trip was fabulous!!!!the food was delicious, the staff outstanding but especially Raivis... He went out of his way to help us nad gather infomation about the area!!!!
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Maryanne
European Waterways
1 year ago
Dear Mrs Abbott, Thank you so much for your five star review following your cruise aboard Finesse. We take all feedback very seriously, so we're delighted to hear that you found your trip to be fabulous! We will, of course, pass your kind words back to the Finesse crew, who will be delighted to hear it. With kind regards, The European Waterways team
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Trusted Customer
1 year ago
Date of purchase: 23/04/2023
Service was fantastic. food exceptional and staff delightful! Tours were most educational and our guide was excellent.
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Maryanne
European Waterways
1 year ago
Dear Trusted Customer, thank you very much for taking the time to send us your feedback - it's very much appreciated. We hope to welcome you back on board with us in the near future. With kind regards, The European Waterways team
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About European Waterways
Our fully crewed, all inclusive luxury hotel barges cruise the inland waterways of nine European countries, along canals, rivers, lakes, lagoons and lochs, giving you the opportunity to experience life there from a truly unique perspective. Our hotel barges are ideal for people looking for either an individual cruise with other like-minded people, or for those choosing a whole barge charter for a family or group of friends. At European Waterways, we have built a reputation providing luxury barge cruises to a discerning clientele in search of a truly unique experience. We look forward to welcoming you aboard very soon.
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European Waterways Ltd, The Barn, Riding Court, Riding Court Roa, Datchet, Berkshire, SL3 9JT, United Kingdom
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About European Waterways
Our fully crewed, all inclusive luxury hotel barges cruise the inland waterways of nine European countries, along canals, rivers, lakes, lagoons and lochs, giving you the opportunity to experience life there from a truly unique perspective. Our hotel barges are ideal for people looking for either an individual cruise with other like-minded people, or for those choosing a whole barge charter for a family or group of friends. At European Waterways, we have built a reputation providing luxury barge cruises to a discerning clientele in search of a truly unique experience. We look forward to welcoming you aboard very soon.