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European Waterways Reviews

Rated
Exceptional

Luxury Hotel Barge Cruises

Service
4.8
/5
Product
4.9
/5

5

4

3

2

1

238

23

6

3

0

270

ratings over the past year

Displaying all 1,262 reviews
MR
Mr Richard Ries
1 year ago
Date of purchase: 09/04/2023
What Mr Richard Ries said about European Waterways:
In spite of strikes in France, European Waterways went out of their way to make this barge trip happen.
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Maryanne
European Waterways
1 year ago
Thank you very much for the five star review! We're so glad we could still make the trip happen for your group, and we will certainly pass on your compliments to the crew! With kind regards, The European Waterways team
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Trusted Customer
1 year ago
Date of purchase: 09/04/2023
We have already booked again. Staff have a good understanding of the boats. Still awaiting a detailed response regarding the onboard culinary experience.
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Mrs Sheila Breslaw
New York City
1 year ago
Date of purchase: 09/04/2023
What Mrs Sheila Breslaw said about European Waterways:
What ia fun crew! Everyone was knowledgeable and helpful. Matthieu’ s talks were entertaining and very interesting. Choices of places to see were fabulous.
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Maryanne
European Waterways
1 year ago
Dear Mrs Breslaw, Welcome back! We're so glad you had a great time aboard hotel barge Athos, and that you found the staff knowledgeable and helpful. We will of course pass your feedback on to the crew, and we hope to welcome you back on board with us in the future. With kind regards, The European Waterways team
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Trusted Customer
1 year ago
Date of purchase: 09/04/2023
This really didn't feel like a luxury experience and comparatively, not a great value. Most of the crew was new and seemed a bit...awkward. The chef seemed more involved in presentation than the qua
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Maryanne
European Waterways
1 year ago
Thank you very much for sending us your feedback following your cruise aboard L'Impressionniste. We are very sorry to hear that you found your experience fell a little short of great value. It is unusual for us to receive unsatisfactory reviews of this nature, so we will of course pass this on to the relevant teams to investigate. In the meantime, we would like to pass on our sincere thanks for your positive comments in the onboard Visitors’ Book. With kind regards, The European Waterways team
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Mr Craig Korthase
Cascais, Portugal
1 year ago
Date of purchase: 26/03/2023
What Mr Craig Korthase said about European Waterways:
This was our second cruise with European Waterways. Both experiences were positive withe first cruise being better than the second. Time of year, location and the number of passengers as help us in
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Maryanne
European Waterways
1 year ago
Dear Mr. Korthase, thank you very much for your five star review following your cruise aboard Panache! We appreciate all feedback, and will pass on to the relevant teams. We hope to welcome you back on board with us in the future. With kind regards, The European Waterways team
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Dr Robert Scott
Augusta, Georgia, USA
1 year ago
Date of purchase: 02/04/2023
What Dr Robert Scott said about European Waterways:
Friendly, knowledgeable staff and a great venue. Great company, great tours based on the barge, four-star food (it was truly impressive), and a cruise that somehow was both relaxing and stimulating. A
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Maryanne
European Waterways
1 year ago
Dear Dr. Scott, wishing you a very warm welcome home! Thank you very much for taking the time to send us your feedback following your cruise aboard the Spirit of Scotland. All feedback is greatly valued, and we're so pleased to hear you found the cruise to be perfect! We'll be sure to pass this on to Captain Helen and her crew, and we hope to welcome you on board with us again in the future. With kind regards, The European Waterways team
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Trusted Customer
1 year ago
Date of purchase: 11/09/2022
Fabulous service, great accommodations, terrific food and wine service, fascinating tours, most interesting and compatible cruise mates, and the best crew ever! Our experience on La Bella Vita was tru
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Trusted Customer
1 year ago
Date of purchase: 16/10/2022
Booking and follow up to getting on board good particularly with concerns as to amount of water in planned trip.
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Mr Bengt Nilsson
1 year ago
Date of purchase: 04/09/2022
What Mr Bengt Nilsson said about European Waterways:
The river cruise was good with good food and wine, nice staff and other passengers
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Lauren
European Waterways
1 year ago
Dear Bengt, Thank you so much for your positive review following your cruise aboard hotel barge Athos. We’re happy to hear you enjoyed your experience and got to enjoy the excellent food and wine out in the sunshine! We hope to welcome you back on board with us again in the future. With warmest regards, Lauren - European Waterways
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Mrs Bronwyn Mullins
1 year ago
Date of purchase: 02/10/2022
What Mrs Bronwyn Mullins said about European Waterways:
Whilst on La Belle Epoque, an unfortunate company vehicle accident on October 4, my mobility scooter was damaged & unable to be used. The Captain of the Barge or European Waterways assisted by hiring
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Paul
European Waterways
1 year ago
Dear Mr & Mrs Mullins, Thank you very much for your four-star review. We are thrilled to hear you enjoyed the outstanding hospitality of the crew during your cruise aboard La Belle Epoque. We are sorry that the refund for your damaged mobility scooter took longer than you expected but are pleased that the issue is now resolved. We hope to welcome you back on board with us in the future. Paul - European Waterways
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About European Waterways
Our fully crewed, all inclusive luxury hotel barges cruise the inland waterways of nine European countries, along canals, rivers, lakes, lagoons and lochs, giving you the opportunity to experience life there from a truly unique perspective. Our hotel barges are ideal for people looking for either an individual cruise with other like-minded people, or for those choosing a whole barge charter for a family or group of friends. At European Waterways, we have built a reputation providing luxury barge cruises to a discerning clientele in search of a truly unique experience. We look forward to welcoming you aboard very soon.
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European Waterways Ltd, The Barn, Riding Court, Riding Court Roa, Datchet, Berkshire, SL3 9JT, United Kingdom
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About European Waterways
Our fully crewed, all inclusive luxury hotel barges cruise the inland waterways of nine European countries, along canals, rivers, lakes, lagoons and lochs, giving you the opportunity to experience life there from a truly unique perspective. Our hotel barges are ideal for people looking for either an individual cruise with other like-minded people, or for those choosing a whole barge charter for a family or group of friends. At European Waterways, we have built a reputation providing luxury barge cruises to a discerning clientele in search of a truly unique experience. We look forward to welcoming you aboard very soon.